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Research Output 2015 2018

  • 2 Book chapter
  • 1 Ph.D. thesis

Service Design as a Transformative Force: Introduction and Adoption in an Organizational Context

Arico, M. 2018 Frederiksberg: Copenhagen Business School [Phd]. 248 p. (PhD Series; No. 39.2018).

Research output: Book/ReportPh.D. thesisResearch

Open Access

Aligning the Organization Through Customer Stories

Arico, M. & Brand Flu, M. 2016 Strategic Design: Eight Essential Practices Every Strategic Designer Must Master. Calabretta, G., Gemser, G. & Karpen, I. (eds.). Amsterdam: BIS Publishers, p. 120-141

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Servicedesign in Business

Arico, M. 2015 Desma Avenues: Reflecting on Design + Management. Gothenburg: ArtMonitor. University of Gothenburg, p. 213-223

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Open Access