Lars Grønholdt

    • Denmark

    19992019
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    Research Output 1999 2019

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    2018
    12 Downloads (Pure)

    DXindex18. Digital Customer Experience: Kompetencer, innovation og kundeindsigt er vejen til bedre digitale kundeoplevelser

    Martensen, A., Grønholdt, L., Østergaard Jacobsen, P., Carlsson, M., Ravn, D., Kjær, R. & Jørgensen, S., 2018, Frederiksberg: Copenhagen Business School, CBS. 40 p.

    Research output: Book/ReportReportResearch

    Open Access
    File
    2015
    1 Downloads (Pure)

    CEMindex 2015: Danske CEO's på sporet af kunder og innovation

    Grønholdt, L., Martensen, A., Jensen, P., Jørgensen, S., Christensen, N. B., Korsby, S. H. & Toft Madsen, J., 2015, København: Rambøll. 35 p.

    Research output: Book/ReportReportResearch

    Open Access
    File
    2014

    CEMindex 2014: Når kursen sættes med kundefokus som 1. prioritet

    Grønholdt, L., Martensen, A., Jensen, P., Jørgensen, S., Severinsen, M. & Jørgensen, B., 2014, København: Rambøll. 32 p.

    Research output: Book/ReportReport

    2010

    Guideline til valg af marketing performance-målinger

    Nielsen, J. C., Martensen, A. & Grønholdt, L., 2010, Frederiksberg: Center for Marketing Communication, CBS. 36 p.

    Research output: Book/ReportReport

    Return on Customer Experience Management: A Study of Customer Experience Management in Danish Companies.

    Martensen, A., Grønholdt, L., Jørgensen, S., Jensen, P. & Mygland, L. P., 2010, Hørsholm: SJP A/S. 24 p.

    Research output: Book/ReportReport