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Lars Bech Christensen

    20022019
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    Research Output 2002 2019

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    2007

    Forbrugernes syn på virksomheders kundeklagehåndtering

    Wilke, R. & Bech Christensen, L., 2007, København: Nordic Council of Ministers. 136 p. (TemaNord; No. 529, Vol. 2007).

    Research output: Book/ReportReportResearch