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Research Output

2020

Learning to Discover Value: Value-based Pricing and Selling Capabilities for Services and Solutions

Raja, J., Frandsen, T., Kowalkowski, C. & Jarmatz, M., Jun 2020, In : Journal of Business Research. 114, p. 142-159 18 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2019

Paths to Service Capability Development for Servitization: Examining an Internal Service Ecosystem

Jovanovic, M., Raja, J., Visnjic, I. & Wiengarten, F., Nov 2019, In : Journal of Business Research. 104, p. 472-485 14 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Pricing Structures for Solutions: An Exploratory Study within the Oil and Gas Industry

Frandsen, T., Boa, S. Ø. & Raja, J., Nov 2019, In : International Journal of Production Research. 57, 22, p. 6977-6992 16 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
23 Downloads (Pure)
2018

Organizing for Servitization: The Constitutive Role of Communication

Raja, J. Z. & Frandsen, T., 2018, Proceedings of the 25th International Annual EurOMA Conference 2018: To Serve, to Produce and to Servitize in the Era of Networks, Big Data, and Analytics. Hohol, R., Szakáts, G. & Bánfalv, G. (eds.). Brussel: EUROMA, European Operations Management Association, 10 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Organizing for Servitization: Examining Front- and Back-end Design Configurations

Raja, J., Chakkol, M., Johnson, M. & Beltagui, A., 2018, In : International Journal of Operations and Production Management. 38, 1, p. 249-271 23 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
168 Downloads (Pure)

Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization

Bigdeli, A. (ed.), Frandsen, T. (ed.), Raja, J. (ed.) & Baines, T. (ed.), 2018, Copenhagen Business School, CBS. 276 p.

Research output: Book/ReportAnthologyResearchpeer-review

Servitization and the Wider Services Communities: A Bibliometric Study

Pilkington, A., Raja, J. & Hsuan, J., 2018, Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management. Varma, A. K. (ed.). Los Alamos, CA: IEEE, p. 1154-1158 5 p. (IEEE International Conference on Industrial Engineering and Engineering Management).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Social Capital is Not for Sale: A Supply Network Perspective on Mergers and Acquisitions

Chakkol, M., Finne, M., Raja, J. & Johnson, M., 2018, In : Supply Chain Management: An International Journal. 23, 5, p. 377-395 19 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
122 Downloads (Pure)
Open Access
File
102 Downloads (Pure)
2017

Expanding Markets Through Analytical Services and Solutions: A Case Study of Brüel & Kjær

Frandsen, T., Raja, J., Boa, S. Ø., Pflueger, L. & Basner, K., 2017, Frederiksberg: Copenhagen Business School, CBS. 19 p.

Research output: Book/ReportReportResearchpeer-review

Open Access
File
76 Downloads (Pure)
182 Downloads (Pure)
Open Access
File
136 Downloads (Pure)

Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study

Pilkington, A., Raja, J., Hsuan, J. & Frandsen, T., 2017. 5 p.

Research output: Contribution to conferencePaperResearch

Servitization in Industrial Firms: Mapping and Analyzing the Danish Service Landscape

Hsuan, J., Frandsen, T., Raja, J. & Basner, K., 2017, Frederiksberg: The CBS Competitiveness Platform. 19 p.

Research output: Book/ReportReportResearch

Open Access
File
82 Downloads (Pure)
2016

Creating Markets for Servitized Offerings

Basner, K., Frandsen, T. & Raja, J., 2016.

Research output: Contribution to conferencePaperResearchpeer-review

Examining the Customer Roles of Buyers and Users for Servitized Offerings: A Large-scale Survey

Chakkol, M., Raja, J. & Johnson, M., 2016. 3 p.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Open Access

Exploring Service-led Growth Trajectories for Analytical Equipment Providers

Raja, J., Frandsen, T. & Mouritsen, J., 2016, Academy of Management Proceedings: Meeting Abstract Supplement. Briar Cliff Manor, NY: Academy of Management, 15301

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

Management of Service and R&D Portfolios

Basner, K., Frandsen, T., Raja, J. & Hsuan, J., 2016. 1 p.

Research output: Contribution to conferenceConference abstract for conferenceResearch

Pricing Structures for Solutions: An Exploratory Study within the Oil and Gas Industry

Boa, S. Ø., Frandsen, T. & Raja, J., 2016, Proceedings of the Spring Servitization Conference. SSC2016: Servitization: Shift, Transform, Grow. Baines, T., Burton, J., Harrison, D. & Zolkiewski, J. (eds.). Manchester: Aston Business School, p. 190-198

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Servitization in China via an External Service Partner Network: Applying the MOA Framework

Raja, J. & Frandsen, T., 2016, Academy of Management Proceedings: Meeting Abstract Supplement. Briar Cliff Manor, NY: Academy of Management, 11535

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

The Impact of Product and Service Modularity on Business Performance: A Survey of Danish Manufacturers

Hsuan, J., Frandsen, T. & Raja, J., 2016. 3 p.

Research output: Contribution to conferenceConference abstract for conferenceResearch

Open Access
File
37 Downloads (Pure)

Value-based Pricing and Selling Capabilities for Industrial Services and Solutions

Raja, J., Frandsen, T., Thrane, S. & Jarmatz, M., 2016.

Research output: Contribution to conferencePaperResearchpeer-review

2015

Developing Service Strategies in Support of Servitization in China: An Exploratory Study

Raja, J. & Frandsen, T., 2015. 10 p.

Research output: Contribution to conferencePaperResearchpeer-review

Exploring the Impact of Mergers and Acquisitions on Supply Chain Relationships

Chakkol, M., Finne, M. & Raja, J., 2015. 10 p.

Research output: Contribution to conferencePaperResearchpeer-review

Locating Servitization Within the Wider Communities: A Bibliometric Approach

Raja, J., Hsuan, J. & Frandsen, T., 2015. 20 p.

Research output: Contribution to conferencePaperResearchpeer-review

Servitization and Service Level Agreements: Challenges that Companies Face to Become more Resilient/Service Oriented

Hsuan, J., Harjo, I., Frandsen, T. & Raja, J., 2015. 1 p.

Research output: Contribution to conferenceConference abstract for conferenceResearch

The Impact of Product and Service Modularity on Business Performance: A Survey of Danish Manufactures

Frandsen, T., Hsuan, J. & Raja, J., 2015. 1 p.

Research output: Contribution to conferenceConference abstract for conferenceResearch

The Servitization of Manufacturers of Advanced Analytical Equipment: Exploring and Exploiting Knowledge and Capabilities

Frandsen, T. & Raja, J., 2015, Servitization: The Theory and Impact. Baines, T. & Harrison, D. (eds.). Aston: Aston Business School, p. 194-201

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Uncovering The Competitive Priorities For Servitization: A Repertory Grid Study

Raja, J., Johnson, M. & Goffin, K., 2015. 38 p.

Research output: Contribution to conferencePaperResearchpeer-review

2014

From Goods to Solutions: How Does the Content of an Offering Affect Network Configuration?

Chakkol, M., Johnson, M., Raja, J. & Raffoni, A., 2014, In : International Journal of Physical Distribution & Logistics Management. 44, 1/2, p. 132-154

Research output: Contribution to journalJournal articleResearchpeer-review

Identifying Buyer Priorities for Integrated products and Services: A Stage Approach

Raja, J., Chakkol, M., Johnson, M. & Goffin, K., 2014, 21st International Product Development Management Conference: Innovation Through Engineering, Business & Design. Ledwith, A. & McNally, R. (eds.). Brussel: European Institute for Advanced Studies in Management, p. 185-186 (EIASM Conference Proceedings Series).

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

Risk Mitigation in Triadic Network Configurations within a Servitized Context

Raja, J. & Roehrich, J., 2014, NOFOMA 2014 Proceedings: Competitiveness through Supply Chain Management and Global Logistics. Gammelgaard, B., Prockl, G., Kinra, A., Aastrup, J., Andreasen, P. H., Schramm, H-J., Hsuan, J., Malouf, M. & Wieland, A. (eds.). Frederiksberg: Department of Operations Management, Copenhagen Business School, p. 440-457

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2013

Achieving Customer Satisfaction through Integrated Products and Services: An Exploratory Study

Raja, J., Bourne, D., Goffin, K., Çakkol, M. & Martinez, V., Nov 2013, In : Journal of Product Innovation Management. 30, 6, p. 1128-1144

Research output: Contribution to journalJournal articleResearchpeer-review

Assessing the Value Dimensions of Outsourced Maintenance Services

Toossi, A., Lockett, H. L., Raja, J. & Martinez, V., 2013, In : Journal of Quality in Maintenance Engineering. 19, 4, p. 348-363

Research output: Contribution to journalJournal articleResearchpeer-review

Managing Multiple Forms of Employment in the Construction Sector: Implications for HRM

Raja, J., D. Green, S., Leiringer, R., Dainty, A. & Johnstone, S., 2013, In : Human Resource Management Journal. 23, 3, p. 313-328

Research output: Contribution to journalJournal articleResearchpeer-review

2012

Antecedents and Outcomes of Competitive Priorities for Buyers of Servitized Offerings

Raja, J., Cakkol, M. & Johnson, M., 2012, Proceedings of the 4th World Conference of Production & Operations Management. Van Donk, P. D., De Koster, R., De Leeuw, S., Fransoo, J. & Van der Veen, J. (eds.). Brussels: EUROMA, European Operations Management Association, 10 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic

Raja, J., Bourne, D., Goffin, K., Cakkol, M. & Johnson, M., 2012, Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation. Brussel: European Institute for Advanced Studies in Management, 27 p. (EIASM Conference Proceedings Series, Vol. 19).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Rigor in Qualitative Supply Chain Management Research: Lessons from Applying Repertory Grid Technique

Goffin, K., Raja, J., Claes, B., Szwejczewski, M. & Martinez, V., 2012, In : International Journal of Physical Distribution & Logistics Management. 42, 8, p. 804-827

Research output: Contribution to journalJournal articleResearchpeer-review

2010

Concurrent and Disconnected Change Programmes: Strategies in Support of Servitization and the Implementation of Business Partnering

Raja, J., D. Green, S. & Leiringer, R., Jul 2010, In : Human Resource Management Journal. 20, 3, p. 258-276

Research output: Contribution to journalJournal articleResearchpeer-review

2009

Living Up to the Value Agenda: The Empirical Realities of Through‐Life Value Creation in Construction

Leiringer, R., D. Green, S. & Raja, J., 2009, In : Construction Management and Economics. 27, 3, p. 271-285

Research output: Contribution to journalJournal articleResearchpeer-review