20112019
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Research Output 2011 2019

2019

Business Actor Engagement: Foundations, Developments and Opportunities

Conduit, J., Karpen, I. O., Plewa, C. & Kleinaltenkamp, M., Jul 2019, In : Industrial Marketing Management. 80, p. 1-3 3 p.

Research output: Contribution to journalEditorialResearchpeer-review

Collective Engagement in Organizational Settings

Kleinaltenkamp, M., Karpen, I., Plewa, C., Jaakkola, E. & Conduit, J., Jul 2019, In : Industrial Marketing Management. 80, p. 11-23 13 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Coordinating Resource Integration and Value Cocreation through Institutional Arrangements: A Phenomenological Perspective

Karpen, I. O. & Kleinaltenkamp, M., 2019, The SAGE Handbook of Service-Dominant Logic. Vargo, S. L. & Lusch, R. F. (eds.). London: SAGE Publications, p. 284-298 15 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

147 Downloads (Pure)

Tourism Ethnocentrism and its Effects on Tourist and Resident Behavior

Kock, F., Josiassen, A., Assaf, A. G., Karpen, I. & Farrelly, F., 2019, In : Journal of Travel Research. 58, 3, p. 427-439 13 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File

Volunteer Engagement: Conceptual Extensions and Value-in-Context Outcomes

Conduit, J., Karpen, I. O. & Tierney, K. D., 2019, In : Journal of Service Theory and Practice. 29, 4, p. 462-487 26 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2018

Collective Engagement in Organizational Settings

Kleinaltenkamp, M., Karpen, I., Plewa, C., Jaakkola, E. & Conduit, J., 2018, Proceedings of the Australian and New Zealand Marketing Academy Conference (ANZMAC) 2018: Connect. Engage. Transform. Conduit, J., Plewa, C. & Wilkie, D. (eds.). Adelaide: University of Adelaide, p. 46-49 4 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Loyalty or Liability: Resolving the Consumer Fanaticism Paradox

Chung, E., Farrelly, F., Beverland, M. B. & Karpen, I. O., Mar 2018, In : Marketing Theory. 18, 1, p. 3-30 28 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Spiritual Engagement: From Consumption to Anti-Consumption

Tierney, K. D., Karpen, I. & Conduit, J., 2018, Proceedings of the Australian and New Zealand Marketing Academy Conference (ANZMAC) 2018: Connect. Engage. Transform. Conduit, J., Plewa, C. & Wilkie, D. (eds.). Adelaide: University of Adelaide, p. 689-692 4 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
2017

A Multilevel Consideration of Service Design Conditions: Towards a Portfolio of Organisational Capabilities

Karpen, I., Gemser, G. & Calabretta, G., 2017, In : Journal of Service Theory and Practice. 27, 2, p. 384-407 24 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Consumer Xenophobia and Its Effects on Foreign Product Purchase

Kock, F., Josiassen, A., Karpen, I. & Farrelly, F., 2017. 5 p.

Research output: Contribution to conferencePaperResearchpeer-review

Design, Consumption and Marketing: Outcomes, Process, Philosophy and Future Directions

Beverland, M., Gemser, G. & Karpen, I., 2017, In : Journal of Marketing Management. 33, 3-4, p. 159-172

Research output: Contribution to journalJournal articleResearchpeer-review

Exploring Obsession Towards Brands

Chung, E., Kock, F., Josiassen, A. & Karpen, I., 2017, Proceedings of the Australian and New Zealand Marketing Academy Conference (ANZMAC) 2017: Marketing for Impact. Robinson, L., Brennan, L. & Reid, M. (eds.). Melbourne: RMIT University, p. 59 1 p. (Proceedings of the ANZMAC Conference).

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

Open Access

How Designer-founders Manage the Innovation Paradox

Klenne, N. F., Gemser, G. & Karpen, I., 2017, Proceedings of the Australian and New Zealand Marketing Academy Conference (ANZMAC) 2017: Marketing for Impact. Robinson, L., Brennan, L. & Reid, M. (eds.). Melbourne: RMIT University, p. 346 1 p. (Proceedings of the ANZMAC Conference).

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

Open Access

Student Engagement: A Multiple Layer Phenomenon

Conduit, J., Karpen, I. & Farrelly, F., 2017, Making a Difference Through Marketing: A Quest for Diverse Perspectives. Plewa, C. & Conduit, J. (eds.). Singapore: Springer, p. 229-245

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

The Evolution and Prospects of Service-dominant Logic: An Investigation of Past, Present, and Future Research

Wilden, R., Akaka, M. A., Karpen, I. O. & Hohberger, J., Nov 2017, In : Journal of Service Research. 20, 4, p. 345-361 17 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Usage Center: Value Cocreation in Multi-actor Usage Processes

Kleinaltenkamp, M., Plewa, C., Gudergan, S., Karpen, I. O. & Chen, T., 2017, In : Journal of Service Theory and Practice. 27, 4, p. 721-737 17 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Value Co-creation Behaviour: Role of Embeddedness and Outcome Considerations

Laud, G. & Karpen, I. O., 2017, In : Journal of Service Theory and Practice. 27, 4, p. 778-807 30 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2016

Brand Meaning Cocreation: Toward a Conceptualization and Research Implications

Tierney, K. D., Karpen, I. & Westberg, K., 2016, In : Journal of Service Theory and Practice. 26, 6, p. 911-932

Research output: Contribution to journalJournal articleResearchpeer-review

Conclusion

Calabretta, G., Gemser, G. & Karpen, I., 2016, Strategic Design: Eight Essential Practices Every Strategic Designer Must Master. Calabretta, G., Gemser, G. & Karpen, I. (eds.). Amsterdam: BIS Publishers, p. 220-230

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Epilogue to the Special Issue and Reflections on the Future of Engagement Research

Hollebeek, L. D., Conduit, J., Sweeney, J., Soutar, G., Karpen, I., Jarvis, W. & Chen, T., 2016, In : Journal of Marketing Management. 32, 5-6, p. 586-594

Research output: Contribution to journalComment/debateResearch

Introduction

Calabretta, G., Gemser, G. & Karpen, I., 2016, Strategic Design: Eight Essential Practices Every Strategic Designer Must Master. Calabretta, G., Gemser, G. & Karpen, I. (eds.). Amsterdam: BIS Publishers, p. 6-17

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Lasting Design Impact through Capacity Building

Karpen, I., 2016, Strategic Design: Eight Essential Practices Every Strategic Designer Must Master. Calabretta, G., Gemser, G. & Karpen, I. (eds.). Amsterdam: BIS Publishers, p. 194-219

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Making It Count: Linking Design and Viability

Azabagic, N. & Karpen, I., 2016, Strategic Design: Eight Essential Practices Every Strategic Designer Must Master. Calabretta, G., Gemser, G. & Karpen, I. (eds.). Amsterdam: BIS Publishers, p. 168-193

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Reputation in Higher Education: A Fuzzy Set Analysis of Resource Configurations

Plewa, C., Ho, J., Conduit, J. & Karpen, I., 2016, In : Journal of Business Research. 69, 8, p. 3087-3095

Research output: Contribution to journalJournal articleResearchpeer-review

Strategic Design: Eight Essential Practices Every Strategic Designer Must Master

Calabretta, G. (ed.), Gemser, G. (ed.) & Karpen, I. (ed.), 2016, Amsterdam: BIS Publishers.

Research output: Book/ReportAnthologyResearch

2015

Customer-to-customer Interactions and Word of Mouth: Conceptual Extensions and Empirical Investigations

Rahman, K., Karpen, I. O., Reid, M. & Yuksel, U., 2015, In : Journal of Strategic Marketing. 23, 4, p. 287-304 18 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Service-Dominant Orientation: Measurement and Impact on Performance Outcomes

Karpen, I. O., Bove, L. L., Lukas, B. A. & Zyphur, M. J., 2015, In : Journal of Retailing. 91, 1, p. 89–108 20 p.

Research output: Contribution to journalJournal articleResearchpeer-review

The Role of Embeddedness for Resource Integration: Complementing S-D logic Research Through a Social Capital Perspective

Laud, G., Karpen, I. O., Muyle, R. & Rahman, K., 2015, In : Marketing Theory. 15, 4, p. 509-543 35 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2012

Linking Service-Dominant Logic and Strategic Business Practice: A Conceptual Model of a Service-Dominant Orientation

Karpen, I. O., Bove, L. L. & Lukas, B. A., 2012, In : Journal of Service Research. 15, 1, p. 21-38

Research output: Contribution to journalJournal articleResearchpeer-review

2011

Consumer Ethnocentrism and Willingness to Buy: Analyzing the Role of Three Demographic Consumer Characteristics

Josiassen, A., Assaf, A. G. & Karpen, I. O., 2011, In : International Marketing Review. 28, 6, p. 627-646

Research output: Contribution to journalJournal articleResearchpeer-review