Research output per year
Research output per year
Research output
Search results
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2022
May Robots be Held Responsible for Service Failure and Recovery? The Role of Robot Service Provider Agents’ Human Likeness
Arıkan, E., Altinigne, N., Kuzgun, E. & Okan, M., 2022, Book of Abstracts: 28th Recent Advances in Retailing & Services Science Conference. Rasouli, S. & Timmermans, H. (eds.). Baveno, p. 9 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review