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Research Output 2001 2019

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Journal article
2019

Business on Chain: A Comparative Case Study of Five Blockchain-inspired Business Models

Chong, A. Y. L., Lim, E. T. K., Hua, X., Zheng, S. & Tan, C-W., 2019, In : Journal of the Association for Information Systems. 20, 9, p. 1308-1337 30 p.

Research output: Contribution to journalJournal articleResearchpeer-review

ICT-enabled Refugee Integration: A Research Agenda

AbuJarour, S., Wiesche, M., Andrade, A. D., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C-W., Urquhart, C. & Venkatesh, V., 2019, In : Communications of the Association for Information Systems. 44, 1, p. 874–891 18 p., 40.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access

Smart Generation System of Personalized Advertising Copy and Its Application to Advertising Practice and Research

Deng, S., Tan, C. W., Wang, W. & Pan, Y., 2019, In : Journal of Advertising. 48, 4, p. 356-365 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2018

Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms

Kazan, E., Tan, C-W., Lim, E. T. K., Sørensen, C. & Damsgaard, J., 2018, In : Journal of Management Information Systems. 35, 1, p. 180-219 40 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Disentangling the Factors Driving Users' Continuance Intention towards Social Media: A Configurational Perspective

Li, H., Li, L., Gan, C., Liu, Y., Tan, C-W. & Deng, Z., Aug 2018, In : Computers in Human Behavior. 85, p. 175-182 8 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Vendor Satisfaction of E-government Procurement Systems in Developing Countries: An Empirical Research in Indonesia

Seo, D., Tan, C-W. & Warman, G., 2018, In : Information Technology for Development. 24, 3, p. 554-581 28 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2017
68 Downloads (Pure)

Investigating the Impact of Gender Differences on Alleviating Distrust via Electronic Word-of-Mouth

Liu, A. F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2017, In : Industrial Management & Data Systems. 117, 3, p. 620-642 23 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
76 Downloads (Pure)

Resource Complementarity and IT Economies of Scale: Mechanisms and Empirical Evidence

Woudstra, U., Berghout, E., Tan, C-W., van Eekeren, P. & Dedene, G., 2017, In : Information Systems Management. 34, 2, p. 185-199

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
169 Downloads (Pure)

The Art of Appeal in Electronic Commerce: Understanding the Impact of Product and Website Quality on Online Purchases

Liu, A. F., Xiao, B. S., Lim, E. T. K. & Tan, C. W., 2017, In : Internet Research. 27, 4, p. 752-771

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
2016

An Exploratory Study of the Formation and Impact of Electronic Service Failures

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2016, In : MIS Quarterly. 40, 1, p. 1-29 29 p.

Research output: Contribution to journalJournal articleResearchpeer-review

216 Downloads (Pure)

Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016, In : Journal of Theoretical and Applied Electronic Commerce Research. 11, 3, p. 50-64

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
2013

IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality

Tan, C-W. & Benbasat, I., Mar 2013, In : M I S Quarterly. 37, 1, p. 77-109

Research output: Contribution to journalJournal articleResearchpeer-review

Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal E-Government Projects

Berghout, E. & Tan, C-W., Nov 2013, In : Information & Management. 50, 7, p. 489-506 18 p.

Research output: Contribution to journalJournal articleResearchpeer-review

2012

Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

Lim, E. T. K., Tan, C-W., Cyr, D., L. Pan, S. & Xiao, B., Dec 2012, In : Information Systems Research. 23, 4, p. 1110-1130

Research output: Contribution to journalJournal articleResearchpeer-review

2009

IT-Mediated Customer Services in E-Government: A Citizen's Perspective

Tan, C-W. & Benbasat, I., 2009, In : Association for Information Systems. Communications. 24, p. 175-198

Research output: Contribution to journalJournal articleResearchpeer-review

2007

E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management

Lim, E. T. K., Tan, C-W. & Pan, S-L., 2007, In : International Journal of Electronic Government Research. 3, 2, p. 1-28 1.

Research output: Contribution to journalJournal articleResearchpeer-review

Managing Stakeholder Interests in E-Government Implementation: Lessons Learnt from a Singapore E-Government Project

Tan, C-W., Pan, S-L. & Lim, E. T. K., 2007, In : International Journal of Electronic Government Research. 3, 1, p. 61-84

Research output: Contribution to journalJournal articleResearchpeer-review

2006

Customer Relationship Management (CRM) in E-Government: A Relational Perspective

Pan, S-L., Tan, C-W. & Lim, E. T. K., 2006, In : Decision Support Systems. 42, 1, p. 237-250

Research output: Contribution to journalJournal articleResearchpeer-review

2005

Managing Knowledge Conflicts in an Inter-Organizational Project: A Case Study of the Infocomm Development Authority of Singapore

Tan, C-W., Pan, S-L., Lim, E. T. K. & Chan, C. M. L., 2005, In : Journal of the American Society for Information Science and Technology. 56, 11, p. 1187-1199

Research output: Contribution to journalJournal articleResearchpeer-review

Managing User Acceptance towards Enterprise Resource Planning (ERP) Systems: Understanding the Dissonance Between User Expectations and Managerial Policies

Lim, E. T. K., Pan, S-L. & Tan, C-W., 2005, In : European Journal of Information Systems. 14, 2, p. 135-149

Research output: Contribution to journalJournal articleResearchpeer-review

Stakeholder Interests in E-Government Implementation: Lessons Learnt from a Singapore E-Government Project

Tan, C-W., Pan, S-L. & Lim, E. T. K., 2005, In : Journal of Global Information Management. 13, 1, p. 31-53

Research output: Contribution to journalJournal articleResearchpeer-review

The Roles of Enterprise Systems in an E-Initiative Implementation: A Case Study of PowerCo

Pan, S-L. & Tan, C-W., Jun 2005, In : International Journal of Information Management. 25, 3, p. 241-253

Research output: Contribution to journalJournal articleResearchpeer-review

2003

Managing E-Transformation in Public Sector: An E-Government Study of Inland Revenue Authority of Singapore (IRAS)

Tan, C-W. & Pan, S-L., 2003, In : European Journal of Information Systems. 12, 4, p. 269-281

Research output: Contribution to journalJournal articleResearchpeer-review