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Research Output 2001 2019

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Article in proceedings
2019

The Power of Beauty: Leveraging on Deep Learning to Disentangle the Effect of Image Aesthetics on Online Purchase

Liu, X., Li, Y., Lim, E. T. K., Liu, Y. & Tan, C-W., 2019, ECIS 2019 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 11 p. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Unraveling the Influence of the Interplay Between Mobile Phones’ and Users’ Awareness on the User Experience (UX) of Using Mobile Phones

Qin, X., Tan, C-W. & Clemmensen, T., 2019, Human Work Interaction Design. Designing Engaging Automation: Revised Selected Papers of the 5th IFIP WG 13.6 Working Conference. HWID 2018. Barricelli, B. R., Roto, V., Clemmensen, T., Campos, P., Lopes, A., Gonçalves, F. & Abdelnour-Nocera, J. (eds.). Cham: Springer, p. 69-84 16 p. (IFIP Advances in Information and Communication Technology, Vol. 544).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2018

Are Social Dominance-based Faultlines Harmful in Crowdsourcing Tournaments?

Fang, C., Wang, W., Tan, C-W., Lim, E. T. K. & Lui, X., 2018, Proceedings of the Seventy-eighth Annual Meeting of the Academy of Management. Atinc, G. (ed.). Briar Cliff Manor, NY: Academy of Management, 6 p. 184. (Academy of Management Proceedings).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Come Rain and Shine? Exploring the Effects of Mobile Weather Applications on Users’ Movements

Xiong, B., Jiang, N., Fu, M., Yao, J., Tan, C-W., Lim, E. T. K., Wang, W. & Gu, J., 2018, PACIS 2018 Proceedings. Tanabu, M. & Senoo, D. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 8 p. 231

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Deciphering the Role of Context in Shaping Mobile Phone Usage: Design Recommendations for Context-aware Mobile Services from a Cross-Cultural Perspective

Qin, X., Tan, C-W., Law, E. L-C., Clemmensen, T., Qu, H. & Chen, D., 2018, Proceedings of Chinese CHI 2018 - 6th International Symposium of Chinese CHI, ChineseCHI 2018: Proceedings of the Sixth International Symposium of Chinese CHI. New York, NY: Association for Computing Machinery, p. 39-48 10 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

23 Downloads (Pure)

Emergent Collaboration on Twitter: A Case Study of the #BlackLivesMatter Movement

Lundgaard, D., Razmerita, L. & Tan, C-W., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences 2018. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 2193-2202 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Exploring the Nudging and Counter-nudging Effects of Campaign Updates in Crowdfunding

Li, Y., Fan, W., Liu, A. F., Lim, E. T. K., Liu, Y. & Tan, C-W., 2018, PACIS 2018 Proceedings. Tanabu, M. & Senoo, D. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 8 p. 281

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
30 Downloads (Pure)

On Rapport Uncertainty in the Sharing Economy: Extending the Categories of Uncertainty

Frey, A., Trenz, M., Tan, C-W. & Veit, D., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences 2018. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 626-635 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Tangiblizing Your Service: The Role of Visual Cues in Service E-Tailing

Li, Y., Lim, E. T. K., Liu, Y. & Tan, C-W., 2018, Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

43 Downloads (Pure)

Towards a Model of Collaborative Intention: An Empirical Investigation of a Massive Online Open Course (MOOC)

Razmerita, L., Kirchner, K., Hockerts, K. & Tan, C-W., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences 2018. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 727-736 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Unraveling the Effects of Google Search on Volatility of Cryptocurrencies

Cai, Z., Liu, A. F., Lim, E. T. K., Tan, C-W. & Zheng, Z., 2018, Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 9 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
2017
85 Downloads (Pure)

Context-awareness and Mobile HCI: Implications, Challenges and Opportunities

Qin, X., Tan, C. W. & Clemmensen, T., 2017, HCI in Business, Government and Organization: Interacting with Information Systems. Nah, F. F-H. & Tan, C-H. (eds.). Cham: Springer, Vol. 1. p. 112-127 (Lecture Notes in Computer Science, Vol. 10293).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
61 Downloads (Pure)

Culturally Informed Notions of Mobile Context Awareness: Lessons Learned from User-centred Exploration of Concepts of Context and Context Awareness

Qin, X., Tan, C-W., Bødker, M., Sun, W. & Clemmensen, T., 2017, Human-Computer Interaction - INTERACT 2017: Proceedings of the 16th IFIP TC 13 International Conference. Part I. Bernhaupt, R., Dalvi, G., Joshi, A., Balkrishan, D. K., O’Neill, J. & Winckler, M. (eds.). Cham: Springer, Vol. 10513. p. 420-440 21 p. (Lecture Notes in Computer Science, Vol. 10513).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
47 Downloads (Pure)

Empowering Refugees with Technology: Best Practices and Research Agenda

AbuJarour, S., Krasnova, H., Andrade, A. D., Olbrich, S., Tan, C-W., Urquhart, C. & Wiesche, M., 2017, ECIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), p. 3263-3273 (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
58 Downloads (Pure)

How Much Will you Pay? Understanding the Value of Information Cues in the Sharing Economy

Abramova, O., Krasnova, H. & Tan, C-W., 2017, ECIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), p. 1011-1028 (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Passing Down the Experience: Exploring the Effects of Online Customer Reviews on Service Diagnosticity

Liu, F., Lim, E. T. K., Tan, C-W. & Xiao, B., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. (Proceedings of the International Conference on Information Systems, Vol. 2017).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

12 Downloads (Pure)

Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective

Xiong, B., Tan, C-W., Wang, W., Lim, E. & Zhao, Z., 2017, SIGHCI 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5 p. 13

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
8 Downloads (Pure)

Sports Digitalization: An Overview and a Research Agenda

Xiao, X., Hedman, J., Tan, F. T. C., Tan, C-W., Lim, E. T. K., Clemmensen, T., Henningsson, S., Mukkamala, R. R., Vatrapu, R. & Hillegersberg, J. V., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Uncovering the Boundary-spanning Role of Information Systems Research in Trans-Disciplinary Knowledge Advancement

Liu, F., Lim, E. T. K., Tan, C-W. & Wang, W., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 20 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

7 Downloads (Pure)

Understanding Cooperative Learning in Context-aware Recommender Systems: A User-system Interaction Perspective

Jiang, N., Tan, C-W., Wang, W., Liu, H. & Gu, J., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), p. 11 (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Understanding Mobile Social Media Usage: Uses and Gratification Expectancy Model

Gan, C. & Tan, C-W., 2017, PACIS 2017 Proceedings. Alinda, R., Ling, P. S., Bahri, S., Finnegan, P. & Sia, C. L. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. 212

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
2016
436 Downloads (Pure)

Do Others’ Opinion Matter? Investigating the Impact of Gender Differences on Trustworthiness of e-WOM

Liu, F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2016, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Bui, T. & Sprague, Jr., R. H. (eds.). Los Alamitos, CA: IEEE, p. 909-918 10 p. 7427294. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
41 Downloads (Pure)

Do You Get Better User Experiences when You Customize Your Smartphone? An Experiment with Objects and Behavior-based Beliefs and Attitudes

Wang, Y., Tan, C-W. & Clemmensen, T., 2016, ECIS 2016 Proceedings. Özturan, M., Rossi, M. & Veit, D. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 14 p. 113. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Introduction to the Design and Innovation of Social Networking Services Minitrack.

Xiao, B., Lim, E. T. K. & Tan, C-W., 2016, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Bui, T. & Sprague, Jr., R. H. (eds.). Los Alamitos, CA: IEEE, p. 414 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Open Access

Is My Effort Worth It? Investigating the Dual Effects of Search Cost on Search Utility

Liu, F., Xiao, B., Lim, E. T. K. & Tan, C-W., 2016, PACIS 2016 Proceedings. Chau, P. Y. K. & Chang, S-I. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 16 p. 113

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
44 Downloads (Pure)

Learning by Doing: Understanding the Role of Affordance Informativity in Information Search Performance

Liu, F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 18 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
46 Downloads (Pure)

Leveraging Technology for Refugee Integration: How Can We Help?

Abu Jarour, S., Krasnova, H., Wenninger, H., Fedorowicz, J., Olbrich, S., Tan, C-W. & Urquhart, C., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 6 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
38 Downloads (Pure)

Searching for What I Want: Understanding the Impact of Anticipatory Search Control on Search Efficiency

Liu, F., Xiao, B. S., Lim, E. & Tan, C-W., 2016, ECIS 2016 Proceedings. Özturan, M., Rossi, M. & Veit, D. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 p. 22. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
36 Downloads (Pure)

Synthesizing Knowledge on Internet of Things (IoT): An Algorithmic Historiographical Approach

Liu, F., Tan, C-W. & Lim, E. T. K., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
2015
80 Downloads (Pure)

A Change for the Better: Realizing Business-IT Alignment Through Organizational Change

Rozendal, A., Lim, E. T. K. & Tan, C-W., 2015, ECIS 2015 Proceedings. Becker, J., vom Brocke, J. & De Marco, M. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 15 p. 151. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
63 Downloads (Pure)

Deciphering Individuals’ Preference for User Generated Content: An Empirical Test of the Impact of Personality on Users’ Processing of Online Review Information

Liu, F., Xiao, B., Lim, E. & Tan, C-W., 2015, Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. Carte, T., Heinzl, A. & Urquhart, C. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21 p. (Proceedings of the International Conference on Information Systems, Vol. 36).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
124 Downloads (Pure)

Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms

Kazan, E., Tan, C-W. & Lim, E., 2015, Proceedings of the 14th International Conference on Mobile Business, ICMB 2015. Ondrus, J., de Reuver, M. & Jarvenpaa, S. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. 6. (International Conference on Mobile Business. Proceedings, Vol. 14).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach

Neben, T., Xiao, B. S., Lim, E. T., Tan, C-W. & Heinzl, A., 2015, Information Systems and Neuroscience: Gmunden Retreat on NeuroIS 2015. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P-M. & Randolph, A. B. (eds.). Cham: Springer Science+Business Media, p. 151-159 9 p. (Lecture Notes in Information Systems and Organisation, Vol. 10).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Value Creation in Cryptocurrency Networks: Towards a Taxonomy of Digital Business Models for Bitcoin Companies

Kazan, E., Tan, C-W. & Lim, E. T. K., 2015, PACIS 2015 Proceedings. Kankanhalli, A., Burton Jones, A. & Thompson, T. (eds.). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 15 p. 34

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
2014

Tensions to Frictions? Exploring Sources of Ineffectiveness in Multi-Level IT Use

Stein, M-K., Lim, E. T. K. & Tan, C-W., 2014, Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Karahanna, E., Srinivasan, A. & Tan, B. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
1 Downloads (Pure)

Towards a Framework of Digital Platform Disruption: A Comparative Study of Centralized & Decentralized Digital Payment Providers

Kazan, E., Tan, C-W. & Lim, E. T. K., 2014, Proceedings of the 25th Australasian Conference on Information Systems : ACIS 2014. Wang, W. & Pauleen, D. (eds.). Sydney: Australasian Association for Information Systems (AAIS), 10 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Understanding Members’ Attachment to Social Networking Sites: An Empirical Investigation of Three Theories

Lim, E. T. K., Cyr, D. & Tan, C-W., 2014, Proceedings of the 47th Annual Hawaii International Conference on System Sciences, HICSS-47. Sprague, Jr., R. H. (ed.). Los Alamitos, CA: IEEE, p. 614-623 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
2013

An Empirical Investigation of the Impact of Online Product Presentation on Hedonic Web Shopping

Lim, E. T. K., Tan, C-W., Seo, D., Cyr, D. & Vries, K. D., 2013, SIGHCI 2013 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5 p. Paper 5

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Understanding the Impact of Online Social Networks on Disruptive Innovation

M. Cizel, A., Boonstra, A., Langley, D. & Tan, C-W., Jun 2013, ECIS 2013 Proceedings. Brinkkemper, S. (ed.). Utrecht: Utrecht University, 8 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2012

How Does a Blog Become Popular: A Behavioral Approach

Eseryel, Y., Seo, D. & Tan, C-W., 29 Jun 2012, Proceedings of The 8th International Conference on Information Technologies Applications and Management. Yildiz Technical University

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Reducing Perceived Deceptiveness of E-commerce Product Recommendation Agents: An Empirical Examination of the Relative Impact of Transparency and Verifiability and the Moderating Role of Gender

Xiao, B. & Tan, C-W., 29 Jul 2012, AMCIS 2012 Proceedings. Joshi, K. D. & Yoo, Y. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. 28

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Understanding the Temporal Relationship between Justice and Team Goal Commitment in Virtual Project Teams

Lim, E. T. K. & Tan, C-W., 15 Jul 2012, Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012). Pan, S. L. & Cao, T. H. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Untangling Utilitarian and Hedonic Consumption Behaviors in Online Shopping

Lim, E. T. K., Tan, C-W. & Cyr, D., 15 Jul 2012, Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012). Pan, S. L. & Cao, T. H. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 16 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2011

Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites

Cupido, A., Lim, E. T. K., Tan, C-W. & Cyr, D., 2011, SIGHCI 2011 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Understanding E-Service Failures: Formation, Impact and Recovery

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2011, SIGHCI 2011 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2010

Evaluation of ICT Investment in Healthcare: Insights and Agenda for Future Research

Berghout Arviansyah, E. & Tan, C-W., 2010, Proceedings of the 5th European Conference on Information Management and Evaluation. Ferrari, E. (ed.). Reading: Academic Publishing Limited, p. 53-64

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Modeling Utilitarian Consumption Behaviors in Online Shopping: An Expectation Disconfirmation Perspective

Lim, E. T. K., Cyr, D. & Tan, C-W., 2010, AMCIS 2010 Proceedings. Atlanta: Association for Information Systems. AIS Electronic Library (AISeL), Vol. 4. 464

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator of Citizens' Quality Perceptions

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2010, Proceedings of the 18th European Conference on Information Systems (ECIS '10). Alexander, P. M., Turpin, M. & van Deventer, J. P. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2008

Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter?

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2008, Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences, HICSS-41. Sprague Jr., R. H. (ed.). Washington, DC: IEEE, (Proceedings of the Annual Hawaii International Conference on System Sciences, Vol. 41).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Towards Understanding the Formation and Impact of E-service Failures

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2008, SIGHCI 2008 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL)

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review