20012020

Research output per year

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Research Output

Is My Effort Worth It? Investigating the Dual Effects of Search Cost on Search Utility

Liu, F., Xiao, B., Lim, E. T. K. & Tan, C-W., 2016, PACIS 2016 Proceedings. Chau, P. Y. K. & Chang, S-I. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 16 p. 113

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality

Tan, C-W. & Benbasat, I., Mar 2013, In : M I S Quarterly. 37, 1, p. 77-109

Research output: Contribution to journalJournal articleResearchpeer-review

IT-Mediated Customer Services in E-Government: A Citizen's Perspective

Tan, C-W. & Benbasat, I., 2009, In : Association for Information Systems. Communications. 24, p. 175-198

Research output: Contribution to journalJournal articleResearchpeer-review

Learning by Doing: Understanding the Role of Affordance Informativity in Information Search Performance

Liu, F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 18 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
48 Downloads (Pure)

Leveraging Technology for Refugee Integration: How Can We Help?

Abu Jarour, S., Krasnova, H., Wenninger, H., Fedorowicz, J., Olbrich, S., Tan, C-W. & Urquhart, C., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 6 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
54 Downloads (Pure)

Managing E-Transformation in Public Sector: An E-Government Study of Inland Revenue Authority of Singapore (IRAS)

Tan, C-W. & Pan, S-L., 2003, In : European Journal of Information Systems. 12, 4, p. 269-281

Research output: Contribution to journalJournal articleResearchpeer-review

Managing Knowledge Conflicts in an Inter-Organizational Project: A Case Study of the Infocomm Development Authority of Singapore

Tan, C-W., Pan, S-L., Lim, E. T. K. & Chan, C. M. L., 2005, In : Journal of the American Society for Information Science and Technology. 56, 11, p. 1187-1199

Research output: Contribution to journalJournal articleResearchpeer-review

Managing Stakeholder Interests in E-Government Implementation: Lessons Learnt from a Singapore E-Government Project

Tan, C-W., Pan, S-L. & Lim, E. T. K., 2007, In : International Journal of Electronic Government Research. 3, 1, p. 61-84

Research output: Contribution to journalJournal articleResearchpeer-review

Managing Stakeholder Relationships in an e-Government Project

Meng Lai Chan, C., Ling Pan, S. & Tan, C-W., 2003, AMCIS 2003 Proceedings. Association for Information Systems. AIS Electronic Library (AISeL), p. 783-791 98

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Managing User Acceptance towards Enterprise Resource Planning (ERP) Systems: Understanding the Dissonance Between User Expectations and Managerial Policies

Lim, E. T. K., Pan, S-L. & Tan, C-W., 2005, In : European Journal of Information Systems. 14, 2, p. 135-149

Research output: Contribution to journalJournal articleResearchpeer-review

Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach

Neben, T., Xiao, B. S., Lim, E. T., Tan, C-W. & Heinzl, A., 2015, Information Systems and Neuroscience: Gmunden Retreat on NeuroIS 2015. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P-M. & Randolph, A. B. (eds.). Cham: Springer Science+Business Media, p. 151-159 9 p. (Lecture Notes in Information Systems and Organisation, Vol. 10).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Merchandising the Intangibles: Unraveling the Benefits of Visualizing Consumption Experience in Service E-Tailing

Liu, X., Li, Y., Lim, E. T. K., Liu, H., Liu, Y. & Tan, C-W., 2019, PACIS 2018 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 8 p. 495

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Modeling Collaborative Intentions and Behavior in Digital Environments: The Case of a Massive Open Online Course (MOOC)

Razmerita, L., Kirchner, K., Hockerts, K. & Tan, C-W., 5 Dec 2019, In : Academy of Management Learning and Education. 57 p.

Research output: Contribution to journalJournal articleResearchpeer-review

File
61 Downloads (Pure)

Modeling Utilitarian Consumption Behaviors in Online Shopping: An Expectation Disconfirmation Perspective

Lim, E. T. K., Cyr, D. & Tan, C-W., 2010, AMCIS 2010 Proceedings. Atlanta: Association for Information Systems. AIS Electronic Library (AISeL), Vol. 4. 464

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Omnichannel Business Research: Opportunities and Challenges

Cheung, C. M. K. (ed.), Chen, Y. (ed.) & Tan, C-W. (ed.), 2018, Holland: Elsevier. 88 p. (Decision Support Systems, Vol. 109).

Research output: Book/ReportAnthologyResearchpeer-review

Omnichannel Business Research: Opportunities and Challenges

Chen, Y., Cheung, C. M. K. & Tan, C-W., May 2018, In : Decision Support Systems. 109, p. 1-4 4 p.

Research output: Contribution to journalEditorialResearchpeer-review

Online Anti-Brand Herds: A Form of Environmental Turbulence

Langley, D. J., Tan, C-W., Worm, D. & van den Broek, T. A., 2015. 39 p.

Research output: Contribution to conferencePaperResearchpeer-review

Open Access
File
3 Downloads (Pure)

Online Communication in Organizations Does Not Kill Distance: And Why That Might Be a Good Thing

Hage, E. & Tan, C-W., 2016. 6 p.

Research output: Contribution to conferencePaperResearchpeer-review

On Rapport Uncertainty in the Sharing Economy: Extending the Categories of Uncertainty

Frey, A., Trenz, M., Tan, C-W. & Veit, D., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences 2018. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 626-635 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
52 Downloads (Pure)

Opinion Leadership with Social Media

Eseryel, Y., Seo, D. & Tan, C-W., 2011.

Research output: Contribution to conferencePaperResearchpeer-review

Passing Down the Experience: Exploring the Effects of Online Customer Reviews on Service Diagnosticity

Liu, F., Lim, E. T. K., Tan, C-W. & Xiao, B., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. (Proceedings of the International Conference on Information Systems, Vol. 2017).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Promoting Health-related Abilities and Behaviorsvia Health Apps: A Self-regulation Perspective

Fu, S., Liu, F., Cai, Z., Lim, E. T. K., Tan, C-W., Xu, D. & Cui, T., 2019, PACIS 2018 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 8 p. 510

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Reducing Perceived Deceptiveness of E-commerce Product Recommendation Agents: An Empirical Examination of the Relative Impact of Transparency and Verifiability and the Moderating Role of Gender

Xiao, B. & Tan, C-W., 29 Jul 2012, AMCIS 2012 Proceedings. Joshi, K. D. & Yoo, Y. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 p. 28

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Reducing the Perceived Deception of Product Recommendation Agents: The Impact of Perceived Verifiability and Perceived Similarity

Xiao, B. & Tan, C-W., 2006, Proceedings of the Fifth annual Workshop on HCI Research in MIS, Milwaukee, WI. December 9, 2006. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), p. 75-79

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Reducing the Perceived Deceptiveness of E-Commerce Product Recommendation Agents: Impact of Perceived Verifiability and Perceived Similarity

Xiao, B. & Tan, C-W., 2012.

Research output: Contribution to conferencePaperResearchpeer-review

Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective

Xiong, B., Tan, C-W., Wang, W., Lim, E. & Zhao, Z., 2017, SIGHCI 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5 p. 13

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
19 Downloads (Pure)

Resource Complementarity and IT Economies of Scale: Mechanisms and Empirical Evidence

Woudstra, U., Berghout, E., Tan, C-W., van Eekeren, P. & Dedene, G., 2017, In : Information Systems Management. 34, 2, p. 185-199 15 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
104 Downloads (Pure)

Searching for What I Want: Understanding the Impact of Anticipatory Search Control on Search Efficiency

Liu, F., Xiao, B. S., Lim, E. & Tan, C-W., 2016, ECIS 2016 Proceedings. Özturan, M., Rossi, M. & Veit, D. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 p. 22. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
41 Downloads (Pure)

Smart Generation System of Personalized Advertising Copy and Its Application to Advertising Practice and Research

Deng, S., Tan, C. W., Wang, W. & Pan, Y., 2019, In : Journal of Advertising. 48, 4, p. 356-365 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Special Issue: Artificial Intelligence and Management Analytics

Haenlein, M., Kaplan, A., Tan, C-W. & Zhang, P., 2018, In : Journal of Management Analytics. 5, 4, p. 371–372 2 p.

Research output: Contribution to journalEditorialResearch

Special Issue on Embracing the Internet of Things to Drive Data-driven Decisions

Tan, C-W., Jiang, W. & Gu, B., 2017, In : Journal of Management Analytics. 4, 1, p. 1-2 2 p.

Research output: Contribution to journalEditorialResearchpeer-review

Sports Digitalization: An Overview and a Research Agenda

Xiao, X., Hedman, J., Tan, F. T. C., Tan, C-W., Lim, E. T. K., Clemmensen, T., Henningsson, S., Mukkamala, R. R., Vatrapu, R. & Hillegersberg, J. V., 2017, ICIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
15 Downloads (Pure)

Stakeholder Interests in E-Government Implementation: Lessons Learnt from a Singapore E-Government Project

Tan, C-W., Pan, S-L. & Lim, E. T. K., 2005, In : Journal of Global Information Management. 13, 1, p. 31-53

Research output: Contribution to journalJournal articleResearchpeer-review

Stakeholder Management: The Effects of Resource Dependency on Trust and Control Strategies

Tan, C-W. & Lim, E. T. K., 2005.

Research output: Contribution to conferencePaperResearchpeer-review

Supporting Innovation while Trimming Cost through Persistent Management: JP/Politikens Hus

Tan, C-W., 2016, Cases on IT Leadership: CIO Challenges for Innovation and Keeping the Lights on. Bjørn-Andersen, N. (ed.). Frederiksberg: Samfundslitteratur, p. 65-75

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Synthesizing Knowledge on Internet of Things (IoT): An Algorithmic Historiographical Approach

Liu, F., Tan, C-W. & Lim, E. T. K., 2016, 2016 International Conference on Information Systems, ICIS 2016. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 p. (Proceedings of the International Conference on Information Systems, Vol. 37).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
54 Downloads (Pure)

Tangiblizing Your Service: The Role of Visual Cues in Service E-Tailing

Li, Y., Lim, E. T. K., Liu, Y. & Tan, C-W., 2018, Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Tell Me What You Want: Exploring the Impact of Offering Option Repertoires on Service Performance in Gig Economy

Fu, S., Jiang, Y., Cai, Z., Liu, F., Lim, E. T. K. & Tan, C-W., 2020, Proceedings of the 53rd Hawaii International Conference on System Sciences. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 867-876 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

Tensions to Frictions? Exploring Sources of Ineffectiveness in Multi-Level IT Use

Stein, M-K., Lim, E. T. K. & Tan, C-W., 2014, Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Karahanna, E., Srinivasan, A. & Tan, B. (eds.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 p. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

The Art of Appeal in Electronic Commerce: Understanding the Impact of Product and Website Quality on Online Purchases

Liu, A. F., Xiao, B. S., Lim, E. T. K. & Tan, C. W., 2017, In : Internet Research. 27, 4, p. 752-771

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
281 Downloads (Pure)

The Logic of Digital Platform Disruption

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016. 5 p.

Research output: Contribution to conferencePaperResearchpeer-review

Open Access
File
6 Downloads (Pure)

The Power of Beauty: Leveraging on Deep Learning to Disentangle the Effect of Image Aesthetics on Online Purchase

Liu, X., Li, Y., Lim, E. T. K., Liu, Y. & Tan, C-W., 2019, ECIS 2019 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 11 p. (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access

The Role of ES in e-Initiative Implementation: A Case Study of TechCo

Tan, C-W. & Pan, S. L., 2002, PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), p. 717-730 53

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

The Roles of Enterprise Systems in an E-Initiative Implementation: A Case Study of PowerCo

Pan, S-L. & Tan, C-W., Jun 2005, In : International Journal of Information Management. 25, 3, p. 241-253

Research output: Contribution to journalJournal articleResearchpeer-review

The Sharing Economy: Promises and Challenges

Xiao, B., Lee, Z. W. Y., Lim, E. T. K. & Tan, C-W., 2019, In : Internet Research. 29, 5, p. 993-995 3 p.

Research output: Contribution to journalEditorialResearch

Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites

Cupido, A., Lim, E. T. K., Tan, C-W. & Cyr, D., 2011, SIGHCI 2011 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016, In : Journal of Theoretical and Applied Electronic Commerce Research. 11, 3, p. 50-64 15 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
253 Downloads (Pure)

Towards a Framework of Digital Platform Disruption: A Comparative Study of Centralized & Decentralized Digital Payment Providers

Kazan, E., Tan, C-W. & Lim, E. T. K., 2014, Proceedings of the 25th Australasian Conference on Information Systems : ACIS 2014. Wang, W. & Pauleen, D. (eds.). Sydney: Australasian Association for Information Systems (AAIS), 10 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
7 Downloads (Pure)

Towards a Model of Collaborative Intention: An Empirical Investigation of a Massive Online Open Course (MOOC)

Razmerita, L., Kirchner, K., Hockerts, K. & Tan, C-W., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences 2018. Honolulu: Hawaii International Conference on System Sciences (HICSS), p. 727-736 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File
63 Downloads (Pure)

Towards A Research Agenda on Digital Platform Disruption

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016. 5 p.

Research output: Contribution to conferencePaperResearchpeer-review

Open Access
File
10 Downloads (Pure)