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Research Output 2001 2019

Balancing Frontliners’ Customer- and Coworker-directed Behaviors when Serving Business Customers

Van der Borgh, M., de Jong, A. & Nijssen, E. J., Aug 2019, In : Journal of Service Research. 22, 3, p. 323-344 22 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Enhancing Supplier's Involvement in Startup's Innovation through Equity Offering and Trust Building

Song, M., de Jong, A., Di Benedetto, C. A. & Zhao, Y. L., Feb 2019, In : International Journal of Innovation Management. 23, 2, 29 p., 1950013.

Research output: Contribution to journalJournal articleResearchpeer-review

(Re)Defining Salesperson Motivation: Current Status, Main Challenges, and Research Directions

Khusainova, R., de Jong, A., Lee, N., Marshall, G. W. & Rudd, J. M., 2018, In : Journal of Personal Selling & Sales Management. 38, 1, p. 2-29 28 p.

Research output: Contribution to journalReviewResearchpeer-review

A Multilevel Approach to the Process of Concession-making in Price Negotiations

Nagler, H., Wilken, R., de Jong, A. & Schmitz, C., 2018, In : Unternehmung. 72, 1, p. 37-50 14 p.

Research output: Contribution to journalJournal articleResearchpeer-review

25 Downloads (Pure)

Alternative Mechanisms Guiding Salespersons’ Ambidextrous Product Selling

Van der Borgh, M., de Jong, A. & Nijssen, E. J., 2017, In : British Journal of Management. 28, 2, p. 331–353 23 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
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Activities 2019 2019

  • 1 Lecture and oral contribution

How (Im)Balance of Customer-coworker Directed Behaviors Affect FLE Performance when Delivering Product-Service Combinations

Michel Van der Borgh (Lecturer), Ad de Jong (Lecturer), Edwin J. Nijssen (Lecturer)
22 Feb 2019

Activity: Talk or presentationLecture and oral contribution