Description
Digital transformation is expected to reshape local service delivery, organizations, and governance fundamentally across the globe. In many countries, local government is the most significant tier of public service delivery, ensuring proximity to citizens and a key player of digital transformation. While there is ample research on the theme of digital transformation of and in local governments, it is a matter of concern and criticism that in current comparative research concerning the digital transformation of the public sector, local levels of government have been insufficiently investigated. Addressing this shortcoming, the aim of this paper symposium is three-fold. First, it aims to make a first step towards taking stock of recent developments in the area of digital transformation in local governments. This is achieved by presenting the current literature on the topic based on a structured review. Second, it aims to showcase the breadth of the research topic, with respect to different branches of local government, geographical breadth (Europe, Asia and Africa) and the different organizational and governance settings in which digital transformation takes place. Third, it aims to discuss further avenues for research against the backdrop of particular characteristics of the branches of local governments, as well as developments in the wider institutional and social context in which they operate.Papers:
Digital Transformation of Local Government Services in Europe. A Structured Literature Review / Author: Tobias Polzer (WU Vienna) ; Author: Claire Kaiser (Zurich University of Applied Sciences) ; Author: Jakob Kuehler (University of Potsdam) ; Author: Jana Machljankin (ZHAW School of Management and Law) ; Author: Justine Marienfeldt (University of Potsdam) ; Author: Jakob Marquardt (ZHAW School of Management and Law) ; Author: Sabine Kuhlmann (University of Potsdam) ; Author: Renate Elisabeth Meyer (WU Vienna & Copenhagen Business School) ; Author: Isabella Proeller (University of Potsdam) ; Author: Reto Steiner (ZHAW School of Management and Law)
Technology Adoption and Street-level Bureaucracy: A Causal Exploration of China's Judicial System / Author: Nancy Jiaxin Wu (The Hong Kong University of Science and Technology) ; Author: Corey Kewei Xu (Hong Kong University of Science & Technology - Guangzhou)
Advancing Digital Transformation Through Public Libraries' Contributions to Developing Smart Cities / Author: Battulga Buyannemekh (University at Albany, State University of New York) ; Author: Mila Gasco Hernandez (University at Albany-SUNY)
| Period | 13 Aug 2024 |
|---|---|
| Event title | The Academy of Management Annual Meeting 2024: Innovating for the Future: Policy, Purpose, and Organizations |
| Event type | Conference |
| Conference number | 84 |
| Location | Chicago, United States, IllinoisShow on map |
| Degree of Recognition | International |