The Never-ending Process of Improving DevOps Maturity: A Longitudial Paired-case Study of Maturing DevOps within Organizations

Nikolaj Falk Jonassen & Niklas Sachs Tastum

Studenteropgave: Kandidatafhandlinger

Abstrakt

The concept of DevOps, a cultural movement and technical solution that combines development and operations, has gained considerable interest from practitioners since its introduction 2009. The increased attention is grounded in the exceptional value proposition that DevOps promises. However, organizations still lack practical evidence on the adoption and maturing of DevOps. Motivated by the increased attention on DevOps, this thesis investigates how organizations can mature their DevOps approach through a longitudinal paired-case study of two Danish organizations. Based on 26 interviews with various IT professionals, we adopt a maturity model and process theory to facilitate a broader understanding of DevOps and the processes within. We not only identify several drivers and capabilities that can mature an organization's DevOps approach but also contribute to the existing research by defining crucial challenges and pitfalls associated with DevOps. Our research pioneers the discussion of whether organizations can become too DevOps mature. This discussion contributes to a critical view of maturity models that may assist individual organizations in assessing the optimal level of maturity.

UddannelserCand.merc.it Business Administration and Information Systems, (Kandidatuddannelse) Afsluttende afhandling
SprogEngelsk
Udgivelsesdato2020
Antal sider123
VejledereTill J. Winkler