Interoperability Fostering Innovation: An Electronic Identification Initiative

Alma Gudny Arnadottir & Erika Michelle Pinto

Studenteropgave: Kandidatafhandlinger


This paper sought to make a contribution to understand how interoperability can foster innovation when tailored to the field of electronic identification. The research included actors from four start-ups in Denmark. The concept of interoperability (Gasser & Palfrey, 2012) was the theoretical base on which research was conducted. It is a holistic approach that includes layers such as data, technology, human and institution. Additionally, this paper developed a conceptual framework from which to investigate interoperability and innovation and aimed to answer the question of ‘How does interoperability foster innovation through electronic identification (e-ID) systems?’ The research method used was semistructured interviews. The findings state that interoperability led to innovation in the context of e-ID. On further investigation it became evident that there were factors that foster innovation in e-ID. The factors found were increased efficiency, increased trust and security, less resources spent and increased collaboration. Collectively, these factors led to improved validation. Based on the identified factors a solution was built. The resulting solution was an interoperable innovative e-ID solution. The solution included multiple attributes or verification points that businesses can use to create a safe and efficient digital ecosystem for their users. It was created based on the interoperability layers and therefore resulted in the solution being a cloud based Blockchain that can be accessed via an API. In the discussion, recommendations are provided for a potential solution by presenting a prototype of an e-ID system and implications of the research discussed. Business Administration and Information Systems, (Kandidatuddannelse) Afsluttende afhandling
Antal sider80
VejledereJonas Hedman