At present, there is limited interoperability and data sharing between Copenhagen Airport, the airlines, and the authorities with regard to the underlying processes for a passenger’s journey in the airport. Based on a qualitative typical case, the thesis explores whether blockchain technology can improve data sharing, and what management factors that need to be considered to adopt the technology. From literature, the following four factors are identified: (1) trust, (2) governance, (3) standards, and (4) incentives. Blockchain is a well-suited technology for an airport where different stakeholders need to collect information in a secure manner to allow for optimized resource allocation to improve efficiency of operations and the passenger journey. However, the possibility of adopting blockchain is influenced by the investigated factors. Therefore, all factors need to be considered from a managerial perspective to ensure interoperability, which is paramount prior to the initiation of a blockchain project for data sharing in Copenhagen Airport. Thus, if the stakeholders neglect the concepts, it can constitute interoperability barriers for implementing blockchain-based solutions.
|Uddannelser||MSc in Business Administration and E-business, (Kandidatuddannelse) Afsluttende afhandling|