Value Co-creation in the Digital Factory: The Empowered Role of Shop Floor Workers

Shahper Richter, Matthias Trier, Alexander Richter

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Abstrakt

The current wave of digitalization has important implications for manufacturing companies. In this article, we suggest applying the theoretical lens of value co-creation as a comprehensive approach to explore the potential of digitalization trends. We use it to identify the potential of better integrating shop floor workers in the shaping of digital solutions and managerial actions. Insights from two case examples show how improved consideration of cognitive needs and the provision of opportunities for social connection to a community of workers makes them feel more valued, confident, empowered and integrated. This can balance other forms of frustrations and negative emotions, leading to a better perception of the overall relationship experience at the shop floor.
OriginalsprogEngelsk
TitelProceedings of the Australasian Conference on Information Systems 2017
Antal sider12
UdgivelsesstedMelbourne
ForlagRMIT University
Publikationsdato2017
StatusUdgivet - 2017
BegivenhedAustralasian Conference on Information Systems. ACIS 2017 - Hobart, Australien
Varighed: 4 dec. 20176 dec. 2017
Konferencens nummer: 28
https://www.acis2017.org/conference/

Konference

KonferenceAustralasian Conference on Information Systems. ACIS 2017
Nummer28
LandAustralien
ByHobart
Periode04/12/201706/12/2017
Internetadresse

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