@inbook{011e0ad45189410f8aeccc0cae8d5730,
title = "Value Based Selling as Fair Treatment Practice: Dealing with Privacy Concerns in Product-service System Selling",
author = "Nijssen, {Edwin J.} and {Van der Borgh}, Michel and Dirk Totzek",
year = "2020",
language = "English",
series = "AMA Educators Proceedings",
publisher = "American Marketing Association",
number = "31",
pages = "365--366",
editor = "Lukas, {Bryan } and O.C. Ferrell",
booktitle = "2020 AMA Winter Academic Conference: Consumers and Firms in a Global World February 14-16 | San Diego, CA",
address = "United States",
note = "2020 AMA Winter Academic Conference ; Conference date: 14-02-2020 Through 16-02-2020",
url = "https://www.ama.org/events/conference/2020-ama-winter-academic-conference/",
}