Use of Payment Technology: A Perspective Based on Theory of Consumption Value

Xiao Xiao, Jonas Hedman, Emma Runnemark

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    Abstrakt

    Drawing on the theory of consumption value, this research-in-progress strives to provide a theoretical explanation of payment technology use by investigating the relationship between consumers’ perceptions of different consumption values associated with a certain payment technology and their choice to use the technology. We conducted the study in the context of Denmark, a Northern European country, with three well established payment technologies: cash, payment cards, and Internet banking. Following a focus group of identifying and defining four types of consumption values associated with each payment technology, a survey was then conducted by a national statistics agency in the country. Preliminary results have shown that different consumption values matter for the use of different payment technologies. The findings will potentially contribute to a better understanding of consumer payment behavior, as well as the debate on moving towards a cashless society.
    OriginalsprogEngelsk
    TitelECIS 2015 Proceedings
    RedaktørerJörg Becker, Jan vom Brocke, Marco De Marco
    Antal sider12
    UdgivelsesstedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publikationsdato2015
    Artikelnummer40
    ISBN (Trykt)9783000502842
    StatusUdgivet - 2015
    BegivenhedThe 23rd European Conference on Information Systems (ECIS) 2015 - Westfälische Wilhelms-Universität Münster, Münster, Tyskland
    Varighed: 26 maj 201529 maj 2015
    Konferencens nummer: 23
    http://www.ecis2015.eu/

    Konference

    KonferenceThe 23rd European Conference on Information Systems (ECIS) 2015
    Nummer23
    LokationWestfälische Wilhelms-Universität Münster
    LandTyskland
    ByMünster
    Periode26/05/201529/05/2015
    Internetadresse
    NavnProceedings of the European Conference on Information Systems
    ISSN0000-0034

    Emneord

    • Cash
    • Payment cards
    • Internet banking
    • Payment
    • Technology use
    • Theory of consumption value

    Citationsformater