Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective

Stefan Henningsson, William J. Kettinger

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    Resumé

    Information systems (IS) integration is a critical challenge for value-creating mergers and acquisitions. Appropriate design and implementation of IS integration is typically a precondition for enabling a majority of the anticipated business benefits of a combined organization. Often, IS integration projects are subject to deficiencies (e.g., loss of the target firm’s business capabilities with expedited integration) that limit value creation. Drawing on a configurational perspective, we reanalyze 37 published case studies of problematic IS integrations and identify the potential deficiencies and how they are produced. Our findings reveal nine causal configurations that together explain deficiency as a consequence of multiple paths of interconnected mechanisms and contextual conditions that drive their actualization. Finally, based on a post hoc analysis of 25 cases where no negative outcomes are reported, we discuss approaches for managing IS integration to avoid realizing the actualization of deficiencies.
    Information systems (IS) integration is a critical challenge for value-creating mergers and acquisitions. Appropriate design and implementation of IS integration is typically a precondition for enabling a majority of the anticipated business benefits of a combined organization. Often, IS integration projects are subject to deficiencies (e.g., loss of the target firm’s business capabilities with expedited integration) that limit value creation. Drawing on a configurational perspective, we reanalyze 37 published case studies of problematic IS integrations and identify the potential deficiencies and how they are produced. Our findings reveal nine causal configurations that together explain deficiency as a consequence of multiple paths of interconnected mechanisms and contextual conditions that drive their actualization. Finally, based on a post hoc analysis of 25 cases where no negative outcomes are reported, we discuss approaches for managing IS integration to avoid realizing the actualization of deficiencies.
    SprogEngelsk
    TidsskriftJournal of Management Information Systems
    Vol/bind33
    Udgave nummer4
    Sider942-977
    ISSN0742-1222
    DOI
    StatusUdgivet - 2017

    Emneord

    • Acquisitions
    • Case survey
    • Configurational perspective
    • IS integration
    • Merger benefits
    • Merger problems
    • Mergers

    Citer dette

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    Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions : A Configurational Perspective. / Henningsson, Stefan; Kettinger, William J.

    I: Journal of Management Information Systems, Bind 33, Nr. 4, 2017, s. 942-977.

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

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