Understanding E-Service Failures: Formation, Impact and Recovery

Chee-Wee Tan, Izak Benbasat, Ronald Cenfetelli

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

OriginalsprogEngelsk
TitelSIGHCI 2011 Proceedings
UdgivelsesstedAtlanta, GA
ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato2011
Artikelnummer5
StatusUdgivet - 2011
Udgivet eksterntJa
BegivenhedThe Tenth Annual Pre-ICIS Workshop on HCI Research in MIS. SIGCHI 2011 - Shanghai, Kina
Varighed: 3 dec. 02114 dec. 2011
Konferencens nummer: 10
http://sighci.org/index.php?page=pre-icis-workshop&phpMyAdmin=622c4d141843t506dba2f

Workshop

WorkshopThe Tenth Annual Pre-ICIS Workshop on HCI Research in MIS. SIGCHI 2011
Nummer10
Land/OmrådeKina
ByShanghai
Periode03/12/021104/12/2011
SponsorAssociation for Information Systems Special Interest Group on Human Computer Interaction
Internetadresse

Citationsformater