Understanding Crowdworkers’ Learning Practices

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskning

Abstrakt

This paper reports findings of a survey exploring how crowdworkers develop their knowledge and skills in the course of their work on digital platforms. The focus is on informal learning initiated and selfregulated by crowdworkers: engaging in challenging tasks; studying professional literature/online resources; sharing knowledge and collaborating with others. The survey was run within two platforms representing two types of crowdwork – microwork (CrowdFlower) and online freelancing (Upwork). The survey uncovered evidence for considerable individual and social learning activity within both types of crowdwork. Findings suggest that both microwork and online freelancing are learning-intensive and both groups of workers are learning-oriented and self-regulated. Crowdwork is a growing form of employment in developed and developing countries. Improved understanding of learning practices within crowdwork would inform the design of crowdwork platforms; empower crowdworkers to direct their own learning and work; and help platforms, employers, and policymakers enhance the learning potential of crowdwork.
OriginalsprogEngelsk
TitelProceedings of the Internet, Policy and Politics 2016 Conference
Antal sider10
UdgivelsesstedOxford
ForlagUniversity of Oxford
Publikationsdato2016
StatusUdgivet - 2016
Udgivet eksterntJa
Begivenhed4th Biennial Internet, Politics and Policy Academic Conference. IPP 2016: The Platform Society - Oxford Internet Institute, University of Oxford, Oxford, Storbritannien
Varighed: 22 sep. 201623 sep. 2016
Konferencens nummer: 4
http://blogs.oii.ox.ac.uk/ipp-conference/2016.html

Konference

Konference4th Biennial Internet, Politics and Policy Academic Conference. IPP 2016
Nummer4
LokationOxford Internet Institute, University of Oxford
LandStorbritannien
ByOxford
Periode22/09/201623/09/2016
Internetadresse

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