Trust in Customer Satisfaction Formation: A Study of Retail Banking in Two Markets

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OriginalsprogEngelsk
TitelProceedings of the 19th QMOD-ICQSS International Conference on Quality and Service Science
RedaktørerSu Mi Dahlgaard-Park, Jens J. Dahlgaard
Antal sider18
UdgivelsesstedLund
ForlagLund University Press
Publikationsdato2016
StatusUdgivet - 2016
Begivenhed19th QMOD-ICQSS International Conference on Quality and Service Sciences: Building a Culture for Quality, Innovation and Sustainability - University of Roma Tre, Rom, Italien
Varighed: 21 sep. 201623 sep. 2016
Konferencens nummer: 19
http://www.19thqmodconference.com/

Konference

Konference19th QMOD-ICQSS International Conference on Quality and Service Sciences
Nummer19
LokationUniversity of Roma Tre
LandItalien
ByRom
Periode21/09/201623/09/2016
Internetadresse

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