Towards Transformational IT Governance: The Case of Mobile Government Adoption

Till Winkler, Natalia Lvova, Oliver Günther

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

Using mobile services for e-government opens a new way of interaction between governments, citizens and businesses as well as within the public administration. However, governments face different drivers and inhibitors in their adoption behaviour. In this paper we investigate the question why public sector organizations differ in their adoption of mobile government innovations. Based on 12 in-depth interviews with municipal IT decision makers, we apply grounded theory and content analysis to derive a framework for drivers and inhibitors of m-government adoption. Further, we utilize this framework to analyze four cases in detail and identify the contextual differences in such municipalities. Finally, we isolate the effects in the way IT is governed and derive the concept of transformational IT governance to explain the differences in municipal m-government adoption.
OriginalsprogEngelsk
TitelECIS 2011 Proceedings
Antal sider13
UdgivelsesstedAtlanta, GA
ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato2011
Artikelnummer83
StatusUdgivet - 2011
Udgivet eksterntJa
BegivenhedThe 19st European Conference on Information Systems (ECIS) 2011 - Helsinki, Finland
Varighed: 9 jun. 201111 jun. 2011
Konferencens nummer: 19
http://www.informatik.uni-trier.de/~ley/db/conf/ecis/ecis2011.html

Konference

KonferenceThe 19st European Conference on Information Systems (ECIS) 2011
Nummer19
LandFinland
ByHelsinki
Periode09/06/201111/06/2011
Internetadresse

Emneord

  • E-Government
  • Mobile Government
  • Municipal level
  • Drivers and inhibitors
  • IT organization
  • IT governance
  • Grounded theory
  • Content analysis
  • Case studies

Citationsformater