Towards a Conceptualization of Online Community Health

David Wagner, Alexander Richter, Matthias Trier, Heinz-Theo Wagner

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review


    Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
    TitelProceedings of the 35th International Conference on Information Systems. ICIS 2014
    RedaktørerElena Karahanna, Ananth Srinivasan, Bernard Tan
    Antal sider11
    UdgivelsesstedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    StatusUdgivet - 2014
    BegivenhedThe 35th International Conference on Information Systems. ICIS 2014: Building a Better World through Information Systems - The University of Auckland Business School, Auckland, New Zealand
    Varighed: 14 dec. 201417 dec. 2014
    Konferencens nummer: 35


    KonferenceThe 35th International Conference on Information Systems. ICIS 2014
    LokationThe University of Auckland Business School
    Land/OmrådeNew Zealand
    NavnProceedings of the International Conference on Information Systems


    • Social media
    • Online communities
    • Online community success
    • Online community health
    • Construct conceptualization