Tourism Implications of Online Response to Terrorism

Aulona Ulqinaku; Gülen Sarial-Abi

doi:10.1016/j.annals.2020.102914

Tourism Implications of Online Response to Terrorism

Aulona Ulqinaku, Gülen Sarial-Abi

Institut for Afsætningsøkonomi

Leeds University Business School

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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Abstract

Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.

Originalsprog	Engelsk
Artikelnummer	102914
Tidsskrift	Annals of Tourism Research
Vol/bind	86
Antal sider	4
ISSN	0160-7383
DOI	https://doi.org/10.1016/j.annals.2020.102914
Status	Udgivet - jan. 2021

Bibliografisk note

Published online: 8. April 2020

Emneord

Terrorist attack
Tourism
Anger
Fear
Social media

FN’s Verdensmål

Dette resultat bidrager til følgende verdensmål

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Citationsformater

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title = "Tourism Implications of Online Response to Terrorism",

abstract = "Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.",

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author = "Aulona Ulqinaku and G{\"u}len Sarial-Abi",

note = "Published online: 8. April 2020",

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AU - Sarial-Abi, Gülen

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N2 - Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.

AB - Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.

KW - Terrorist attack

KW - Tourism

KW - Anger

KW - Fear

KW - Social media

KW - Terrorist attack

KW - Tourism

KW - Anger

KW - Fear

KW - Social media

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DO - 10.1016/j.annals.2020.102914

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