Theory and Applications of Modularity and Mass Customization in Healthcare Operations

Giovani J.C. da Silveira, Flavio S. Fogliatto, Juliana Hsuan

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstract

Modularity has played a key role in enabling mass customization in manufacturing and traditional services. However, translating modularity concepts into healthcare services may not be trivial; customer needs are usually manifested through the care provider, who plays a decisive role in engineering meaningful modules, which may be combinations of required exam and treatment resources to fulfil patient-specific needs. We investigate how modularity can enable mass customization in healthcare operations. For that, we analyze how well-established manufacturing modularity conditions translate into that context. We close the paper proposing research directions for the study of modularization and mass customization in healthcare operations.
OriginalsprogEngelsk
TitelProceedings of EurOMA 2023 Conference
UdgivelsesstedLeuven
ForlagEUROMA, European Operations Management Association
Publikationsdato2023
StatusUdgivet - 2023
BegivenhedThe 30th EurOMA International Annual Conference 2023: A Systems Lens on Operations - Leuven, Belgien
Varighed: 1 jul. 20236 jul. 2023
Konferencens nummer: 30
https://euroma2023.org/#

Konference

KonferenceThe 30th EurOMA International Annual Conference 2023
Nummer30
Land/OmrådeBelgien
ByLeuven
Periode01/07/202306/07/2023
Internetadresse

Emneord

  • Modularity
  • Mass customization
  • Healthcare operations

Citationsformater