The Role of IT in Customer Satisfaction in Inter-Organizational Relationships

Thomas Ritter, Thilo A. Müller, Hans Georg Gemünden

    Publikation: KonferencebidragPaperForskning

    OriginalsprogEngelsk
    Publikationsdato2001
    StatusUdgivet - 2001
    BegivenhedThe 17th Annual IMP Conference at the Norwegian School of Management BI - Oslo, Norge
    Varighed: 9 sep. 200111 sep. 2001
    Konferencens nummer: 17

    Konference

    KonferenceThe 17th Annual IMP Conference at the Norwegian School of Management BI
    Nummer17
    LandNorge
    ByOslo
    Periode09/09/200111/09/2001

    Bibliografisk note

    Opstilling: 658.901 rit
    Løbe nr.: 021178
    Sider: 22

    Emneord

    • Interorganisatoriske relationer
    • Informationsteknologi
    • Kunderelationer
    • Kundetilfredshed

    Citationsformater