The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences

Torsten Ringberg, Glenn Christensen

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

OriginalsprogEngelsk
TitelAdvances in Consumer Research
RedaktørerPunam Anand Keller , Dennis W. Rook
Udgivelses stedwww
ForlagAssociation for Consumer Research
Publikationsdato2003
Sider385-386
ISBN (Trykt)9780915552498, 0915552493
StatusUdgivet - 2003
Udgivet eksterntJa
Begivenhed30th Annual Conference of the Association for Consumer Research. ACR 2002 - Atlanta, USA
Varighed: 19 okt. 200222 okt. 2002
Konferencens nummer: 30

Konference

Konference30th Annual Conference of the Association for Consumer Research. ACR 2002
Nummer30
LandUSA
ByAtlanta
Periode19/10/200222/10/2002
NavnAdvances in Consumer Research
Vol/bind30
ISSN0098-9258

Citer dette

Ringberg, T., & Christensen, G. (2003). The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences. I P. A. Keller , & D. W. Rook (red.), Advances in Consumer Research (s. 385-386). www: Association for Consumer Research. Advances in Consumer Research, Bind. 30
Ringberg, Torsten ; Christensen, Glenn. / The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences. Advances in Consumer Research. red. / Punam Anand Keller ; Dennis W. Rook. www : Association for Consumer Research, 2003. s. 385-386 (Advances in Consumer Research, Bind 30).
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Ringberg, T & Christensen, G 2003, The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences. i PA Keller & DW Rook (red), Advances in Consumer Research. Association for Consumer Research, www, Advances in Consumer Research, bind 30, s. 385-386, 30th Annual Conference of the Association for Consumer Research. ACR 2002, Atlanta, USA, 19/10/2002.

The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences. / Ringberg, Torsten; Christensen, Glenn.

Advances in Consumer Research. red. / Punam Anand Keller ; Dennis W. Rook. www : Association for Consumer Research, 2003. s. 385-386 (Advances in Consumer Research, Bind 30).

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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AU - Ringberg, Torsten

AU - Christensen, Glenn

PY - 2003

Y1 - 2003

M3 - Article in proceedings

SN - 9780915552498

SN - 0915552493

SP - 385

EP - 386

BT - Advances in Consumer Research

A2 - Keller , Punam Anand

A2 - Rook, Dennis W.

PB - Association for Consumer Research

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Ringberg T, Christensen G. The Influence of Socio-Cultural Frameworks on Consumers’ Service Recovery Experiences. I Keller PA, Rook DW, red., Advances in Consumer Research. www: Association for Consumer Research. 2003. s. 385-386. (Advances in Consumer Research, Bind 30).