The Effect of Received Word-of-Mouth on Consumer Emotions and Choice: Findings from a Service Industry

Anne Martensen, Lars Grønholdt

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

73 Downloads (Pure)
OriginalsprogEngelsk
TitelCreating a Sustainable Future through Quality : October 12-14, 2015, Yonsei University, Seoul, Korea
RedaktørerSu Mi Dahlgaard-Park, Jens J. Dahlgaard
Antal sider19
UdgivelsesstedLund
ForlagLund University
Publikationsdato2015
ISBN (Trykt)9789176230862
StatusUdgivet - 2015
Begivenhed18th QMOD-KSQM International Joint Conference: On Quality and Service Sciences (ICQSS 2015) - Yonesei University, Seoul, Sydkorea
Varighed: 12 okt. 201514 okt. 2015
Konferencens nummer: 18
http://18thqmod.ksqm.org/

Konference

Konference18th QMOD-KSQM International Joint Conference
Nummer18
LokationYonesei University
Land/OmrådeSydkorea
BySeoul
Periode12/10/201514/10/2015
Internetadresse

Bibliografisk note

Winner of the Best Paper Award at the 18th QMOD-ICQSS International Conference on Quality and Service Science, 12-14 October 2015, Yonsei University, Seoul, Korea

Citationsformater