The Dynamic Interplay Between Friendship Ties and Emotional Exhaustion: A Longitudinal Investigation

Dennis Helding Jacobsen, Diego Stea, Vojkan Nedkovski

Publikation: Bidrag til bog/antologi/rapportKonferenceabstrakt i proceedingsForskningpeer review


Research has shown that employees tend to exhibit similar levels of emotional exhaustion as their social ties. As a result, scholars commonly contend that emotional exhaustion is contagious. Drawing on conservation of resources theory, we propose an alternative perspective, asserting that emotional exhaustion and friendship ties are interdependent and reciprocally influence each other. To test our coevolutionary theory, we conducted a three-year longitudinal study with psychometric and network data collected at annual observation waves from all employees of an award-winning, high-end Italian architecture studio. We employ a stochastic actor-orientated model that allows us to estimate the interdependent contributions of friendship ties and emotional exhaustion, while at the same time accounting for the complex dependencies inherent in social network data. Consistent with widespread beliefs, we find a contagion effect. Friendship ties work as conduits of emotional exhaustion, where employees assimilate to the average level of emotional exhaustion of their friends. At the same time, emotional exhaustion also predicts friendship dynamics. Elevated levels of emotional exhaustion lead to higher likelihood of friendship retention and lower activity in friendship formation. These effects are stronger for individuals high in neuroticism, but do not depend on the emotional exhaustion of the alter. We discuss implications of these findings for burnout and network dynamics in organizations.
TitelProceedings of the Eighty-third Annual Meeting of the Academy of Management
RedaktørerSonia Taneja
Antal sider1
UdgivelsesstedBriarcliff Manor, NY
ForlagAcademy of Management
StatusUdgivet - 2023
BegivenhedThe Academy of Management Annual Meeting 2023: Putting the Worker Front and Center - Boston, USA
Varighed: 4 aug. 20238 aug. 2023
Konferencens nummer: 83


KonferenceThe Academy of Management Annual Meeting 2023
NavnAcademy of Management Annual Meeting Proceedings