The Dual Role of IS Specificity in Governing Software as a Service

Till  Winkler; Alexander Benlian

The Dual Role of IS Specificity in Governing Software as a Service

Till Winkler, Alexander Benlian

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

This study addresses the theoretically neglected role of information system (IS) specificity for application governance, by referring to the allocation of application related decision authority and task responsibility between business and IT units. Based on the premise of organizational and technical ‘embedding’, and employing a transaction cost theoretic (TCT) lens, we develop the idea that customization and greater functional specificity of an IS lead to both more business unit governance through higher human asset specificity and more IT unit governance through higher technical specificity. Survey data from 76 organizations using different types of Software as a Service provide support for these ideas. Our results unveil a new dualism for explaining IT governance phenomena on the application level. Furthermore, we demonstrate a relevant appropriation of the frequency construct from TCT to this context. Besides practical implications, we outline contributions to IT governance, transaction cost, and IT artifact theories in the IS field.

Originalsprog	Engelsk
Titel	Proceedings of the International Conference on Information Systems, ICIS 2012
Redaktører	F. George Joey
Antal sider	18
Udgivelsessted	Atlanta, GA
Forlag	Association for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato	2012
Kapitel	8
ISBN (Elektronisk)	9780615718439
Status	Udgivet - 2012
Udgivet eksternt	Ja
Begivenhed	The 33rd International Conference on Information Systems. ICIS 2012 : Digital Innovation in the Service Economy - Orlando, Florida, USA Varighed: 16 dec. 2012 → 19 dec. 2012 http://icis2012.aisnet.org/

Konference

Konference	The 33rd International Conference on Information Systems. ICIS 2012
Land/Område	USA
By	Orlando, Florida
Periode	16/12/2012 → 19/12/2012
Andet	ICIS is the major annual meeting of the Association for Information Systems (AIS).
Internetadresse	http://icis2012.aisnet.org/

Navn	Proceedings of the International Conference on Information Systems
Vol/bind	2012
ISSN	0000-0033

Emneord

IT governance
Transaction cost theory
Information system specificity
Software as a Service
Partial least squares
Moderated mediation model

Adgang til dokumentet

http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=icis2012

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Persistent link

Citationsformater

Winkler, T., & Benlian, A. (2012). The Dual Role of IS Specificity in Governing Software as a Service. I F. G. Joey (red.), Proceedings of the International Conference on Information Systems, ICIS 2012 Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems Bind 2012 http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=icis2012

Winkler, Till ; Benlian, Alexander. / The Dual Role of IS Specificity in Governing Software as a Service. Proceedings of the International Conference on Information Systems, ICIS 2012. red. / F. George Joey. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2012. (Proceedings of the International Conference on Information Systems, Bind 2012).

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title = "The Dual Role of IS Specificity in Governing Software as a Service",

abstract = "This study addresses the theoretically neglected role of information system (IS) specificity for application governance, by referring to the allocation of application related decision authority and task responsibility between business and IT units. Based on the premise of organizational and technical {\textquoteleft}embedding{\textquoteright}, and employing a transaction cost theoretic (TCT) lens, we develop the idea that customization and greater functional specificity of an IS lead to both more business unit governance through higher human asset specificity and more IT unit governance through higher technical specificity. Survey data from 76 organizations using different types of Software as a Service provide support for these ideas. Our results unveil a new dualism for explaining IT governance phenomena on the application level. Furthermore, we demonstrate a relevant appropriation of the frequency construct from TCT to this context. Besides practical implications, we outline contributions to IT governance, transaction cost, and IT artifact theories in the IS field.",

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author = "Till Winkler and Alexander Benlian",

year = "2012",

language = "English",

series = "Proceedings of the International Conference on Information Systems",

editor = "Joey, {F. George }",

booktitle = "Proceedings of the International Conference on Information Systems, ICIS 2012",

publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

note = "The 33rd International Conference on Information Systems. ICIS 2012 ; Conference date: 16-12-2012 Through 19-12-2012",

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Winkler, T & Benlian, A 2012, The Dual Role of IS Specificity in Governing Software as a Service. i FG Joey (red.), Proceedings of the International Conference on Information Systems, ICIS 2012. Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, bind 2012, The 33rd International Conference on Information Systems. ICIS 2012 , Orlando, Florida, USA, 16/12/2012. <http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=icis2012>

The Dual Role of IS Specificity in Governing Software as a Service. / Winkler, Till ; Benlian, Alexander.
Proceedings of the International Conference on Information Systems, ICIS 2012. red. / F. George Joey. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 2012. (Proceedings of the International Conference on Information Systems, Bind 2012).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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AB - This study addresses the theoretically neglected role of information system (IS) specificity for application governance, by referring to the allocation of application related decision authority and task responsibility between business and IT units. Based on the premise of organizational and technical ‘embedding’, and employing a transaction cost theoretic (TCT) lens, we develop the idea that customization and greater functional specificity of an IS lead to both more business unit governance through higher human asset specificity and more IT unit governance through higher technical specificity. Survey data from 76 organizations using different types of Software as a Service provide support for these ideas. Our results unveil a new dualism for explaining IT governance phenomena on the application level. Furthermore, we demonstrate a relevant appropriation of the frequency construct from TCT to this context. Besides practical implications, we outline contributions to IT governance, transaction cost, and IT artifact theories in the IS field.

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KW - Partial least squares

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