Ten Misunderstandings about Maturity Models

Kim Normann Andersen, Jungwoo Lee, Tobias Mettler, M. Jae Moon

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

In this paper, we take the initial steps of re-formulating the research agenda on maturity models within the government context. Critiques on maturity models in government digitalization has been collected via a systematic review of academic literature. Synthesis of the articles (n=47) has resulted in a list of ten objections and critique of maturity models. The author team of this paper has been heavily involved in pioneering and leading research on maturity models. Standing on the shoulders of this track-record, we have coinedf a possible response on how maturity models might still have an important role to play in theorizing about why, how and where government progresses in their use of digital technologies. Also, we argue that maturity models have an important role to play for practice in their navigation in a yet more multifaceted technological dependent government.
OriginalsprogEngelsk
TitelThe Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020) : Intelligent Government in the Intelligent Information Society
RedaktørerSeok-Jin Eom, Jooho Lee
Antal sider6
Udgivelses stedNew York
ForlagAssociation for Computing Machinery
Publikationsdatojun. 2020
Sider261-266
ISBN (Elektronisk)9781450387910
DOI
StatusUdgivet - jun. 2020
Begivenhed21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society. DGO 2020 - Seoul National University, Seoul, Sydkorea
Varighed: 15 jun. 202019 jun. 2020
Konferencens nummer: 21
http://dgsoc.org/dgo-2020/

Konference

Konference21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society. DGO 2020
Nummer21
LokationSeoul National University
LandSydkorea
BySeoul
Periode15/06/202019/06/2020
Internetadresse

Emneord

  • Stage model
  • Maturity model
  • Electronic government
  • Government digitalization

Citationsformater

Andersen, K. N., Lee, J., Mettler, T., & Moon, M. J. (2020). Ten Misunderstandings about Maturity Models. I S-J. Eom, & J. Lee (red.), The Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020): Intelligent Government in the Intelligent Information Society (s. 261-266). Association for Computing Machinery. https://doi.org/10.1145/3396956.3396980