Sociomateriality and Information Systems Success and Failure

Karlheinz Kautz; Dubravka  Cecez-Kecmanovic

doi:10.1007/978-3-642-38862-0_1

Sociomateriality and Information Systems Success and Failure

Karlheinz Kautz, Dubravka Cecez-Kecmanovic

Institut for Produktion og Erhvervsøkonomi

University of Technology, Sydney

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

The aim of this essay is to put forward a performative, sociomaterial
perspective on Information Systems (IS) success and failure in organisations by
focusing intently upon the discursive-material nature of IS development and use
in practice. Through the application of Actor Network Theory (ANT) to the
case of an IS that transacts insurance products we demonstrate the contribution
of such a perspective to the understanding of how IS success and failure occur
in practice. The manuscript puts our argument forward by first critiquing the
existing perspectives on IS success and failure in the literature for their inadequate consideration of the materiality of IS, of its underling technologies and of the entanglement of the social and material aspects of IS development and use. From a sociomaterial perspective IS are not seen as objects that impact organisations one way or another, but instead as relational effects continually enacted in practice. As enactments in practice IS development and use produce realities of IS success and failure.

Originalsprog	Engelsk
Titel	Grand Successes and Failures in IT. Public and Private Sectors : IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings
Redaktører	Yogesh K. Dwivedi, Helle Zinner Henriksen, David Wastell, Rahul De’
Udgivelsessted	Heidelberg
Forlag	Springer Science+Business Media
Publikationsdato	2013
Sider	1-20
ISBN (Trykt)	9783642388613
ISBN (Elektronisk)	9783642388620
DOI	https://doi.org/10.1007/978-3-642-38862-0_1
Status	Udgivet - 2013
Begivenhed	IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013 - Indian Institute of Management, Bangalore, Indien Varighed: 27 jun. 2013 → 29 jun. 2013 http://ifip86.iimb.ernet.in/

Konference

Konference	IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013
Lokation	Indian Institute of Management
Land/Område	Indien
By	Bangalore
Periode	27/06/2013 → 29/06/2013
Internetadresse	http://ifip86.iimb.ernet.in/

Navn	IFIP AICT - Advances in Information and Communication technology
Vol/bind	402
ISSN	1868-4238

Emneord

IS success
IS failure
IS development
IS assessment
Sociomateriality
Actor-network-theory (ANT)

Adgang til dokumentet

10.1007/978-3-642-38862-0_1

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Citationsformater

Kautz, K., & Cecez-Kecmanovic , D. (2013). Sociomateriality and Information Systems Success and Failure. I Y. K. Dwivedi, H. Zinner Henriksen, D. Wastell, & R. De’ (red.), Grand Successes and Failures in IT. Public and Private Sectors: IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings (s. 1-20). Springer Science+Business Media. https://doi.org/10.1007/978-3-642-38862-0_1

Kautz, Karlheinz ; Cecez-Kecmanovic , Dubravka . / Sociomateriality and Information Systems Success and Failure. Grand Successes and Failures in IT. Public and Private Sectors: IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings. red. / Yogesh K. Dwivedi ; Helle Zinner Henriksen ; David Wastell ; Rahul De’. Heidelberg : Springer Science+Business Media, 2013. s. 1-20 (IFIP AICT - Advances in Information and Communication technology, Bind 402).

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Kautz, K & Cecez-Kecmanovic , D 2013, Sociomateriality and Information Systems Success and Failure. i YK Dwivedi, H Zinner Henriksen, D Wastell & R De’ (red), Grand Successes and Failures in IT. Public and Private Sectors: IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings. Springer Science+Business Media, Heidelberg, IFIP AICT - Advances in Information and Communication technology, bind 402, s. 1-20, IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, Indien, 27/06/2013. https://doi.org/10.1007/978-3-642-38862-0_1

Sociomateriality and Information Systems Success and Failure. / Kautz, Karlheinz; Cecez-Kecmanovic , Dubravka .
Grand Successes and Failures in IT. Public and Private Sectors: IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings. red. / Yogesh K. Dwivedi; Helle Zinner Henriksen; David Wastell; Rahul De’. Heidelberg: Springer Science+Business Media, 2013. s. 1-20 (IFIP AICT - Advances in Information and Communication technology, Bind 402).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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AU - Cecez-Kecmanovic , Dubravka

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AB - The aim of this essay is to put forward a performative, sociomaterialperspective on Information Systems (IS) success and failure in organisations byfocusing intently upon the discursive-material nature of IS development and usein practice. Through the application of Actor Network Theory (ANT) to thecase of an IS that transacts insurance products we demonstrate the contributionof such a perspective to the understanding of how IS success and failure occurin practice. The manuscript puts our argument forward by first critiquing theexisting perspectives on IS success and failure in the literature for their inadequate consideration of the materiality of IS, of its underling technologies and of the entanglement of the social and material aspects of IS development and use. From a sociomaterial perspective IS are not seen as objects that impact organisations one way or another, but instead as relational effects continually enacted in practice. As enactments in practice IS development and use produce realities of IS success and failure.

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Kautz K, Cecez-Kecmanovic D. Sociomateriality and Information Systems Success and Failure. I Dwivedi YK, Zinner Henriksen H, Wastell D, De’ R, red., Grand Successes and Failures in IT. Public and Private Sectors: IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings. Heidelberg: Springer Science+Business Media. 2013. s. 1-20. (IFIP AICT - Advances in Information and Communication technology, Bind 402). doi: 10.1007/978-3-642-38862-0_1