Sociomateriality and Information Systems Success and Failure

Karlheinz Kautz, Dubravka Cecez-Kecmanovic

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

The aim of this essay is to put forward a performative, sociomaterial
perspective on Information Systems (IS) success and failure in organisations by
focusing intently upon the discursive-material nature of IS development and use
in practice. Through the application of Actor Network Theory (ANT) to the
case of an IS that transacts insurance products we demonstrate the contribution
of such a perspective to the understanding of how IS success and failure occur
in practice. The manuscript puts our argument forward by first critiquing the
existing perspectives on IS success and failure in the literature for their inadequate consideration of the materiality of IS, of its underling technologies and of the entanglement of the social and material aspects of IS development and use. From a sociomaterial perspective IS are not seen as objects that impact organisations one way or another, but instead as relational effects continually enacted in practice. As enactments in practice IS development and use produce realities of IS success and failure.
OriginalsprogEngelsk
TitelGrand Successes and Failures in IT. Public and Private Sectors : IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings
RedaktørerYogesh K. Dwivedi, Helle Zinner Henriksen, David Wastell, Rahul De’
UdgivelsesstedHeidelberg
ForlagSpringer Science+Business Media
Publikationsdato2013
Sider1-20
ISBN (Trykt)9783642388613
ISBN (Elektronisk)9783642388620
DOI
StatusUdgivet - 2013
BegivenhedIFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013 - Indian Institute of Management, Bangalore, Indien
Varighed: 27 jun. 201329 jun. 2013
http://ifip86.iimb.ernet.in/

Konference

KonferenceIFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013
LokationIndian Institute of Management
LandIndien
ByBangalore
Periode27/06/201329/06/2013
Internetadresse
NavnIFIP AICT - Advances in Information and Communication technology
Vol/bind402
ISSN1868-4238

Emneord

  • IS success
  • IS failure
  • IS development
  • IS assessment
  • Sociomateriality
  • Actor-network-theory (ANT)

Citationsformater