Servitization and the Wider Services Communities: A Bibliometric Study

Allan Pilkington, Jawwad Raja, Juliana Hsuan

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

For several years attention has been directed to the possible value for manufacturers shifting focus downstream in the value chain. As such the topic of servitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong cross disciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods: 1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.
OriginalsprogEngelsk
TitelProceedings of the IEEE International Conference on Industrial Engineering and Engineering Management
RedaktørerAnil K. Varma
Antal sider5
Udgivelses stedLos Alamos, CA
ForlagIEEE
Publikationsdato2018
Sider1154-1158
ISBN (Trykt)9781538609491
ISBN (Elektronisk)9781538609484, 9781538609477
DOI
StatusUdgivet - 2018
Begivenhed2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) - Singapore, Singapore
Varighed: 10 dec. 201713 dec. 2017
http://www.ieem.org/public.asp?page=home.htm

Konference

Konference2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
LandSingapore
BySingapore
Periode10/12/201713/12/2017
Internetadresse
NavnIEEE International Conference on Industrial Engineering and Engineering Management
ISSN2157-3611

Bibliografisk note

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Emneord

  • Servitization
  • Services
  • Bibliometrics

Citationsformater

Pilkington, A., Raja, J., & Hsuan, J. (2018). Servitization and the Wider Services Communities: A Bibliometric Study. I A. K. Varma (red.), Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (s. 1154-1158). IEEE. IEEE International Conference on Industrial Engineering and Engineering Management https://doi.org/10.1109/IEEM.2017.8290073