Services Science: The Opportunity to Re-Think What We Know about Service Design

Chris Voss, Juliana Hsuan

Publikation: Bidrag til bog/antologi/rapportBidrag til bog/antologiForskningpeer review

OriginalsprogEngelsk
TitelThe Science of Service Systems
RedaktørerHaluk Demirkan, James C. Spohrer, Vikas Krishna
Udgivelses stedDordrecht
ForlagSpringer Science+Business Media
Publikationsdato2011
Sider231-245
ISBN (Trykt)9781441982698
DOI
StatusUdgivet - 2011
NavnService Science: Research and Innovations in the Service Economy

Citationsformater

Voss, C., & Hsuan, J. (2011). Services Science: The Opportunity to Re-Think What We Know about Service Design. I H. Demirkan, J. C. Spohrer, & V. Krishna (red.), The Science of Service Systems (s. 231-245). Springer Science+Business Media. Service Science: Research and Innovations in the Service Economy https://doi.org/10.1007/978-1-4419-8270-4