Service Robots: Interpretive Flexibility or Physical Appropriation?

Publikation: KonferencebidragKonferenceabstrakt til konferenceForskning

Abstract

The position presented in this paper is that in order to understand how service robots shape, and are being shaped by, the physical and social contexts in which they are used, we need to consider both work/organizational analysis and interaction design. We illustrate this with qualitative data and personal experiences to generate discussion about how to link these two traditions. This paper presents selected results from a case study that investigated the implementation and use of robot vacuum cleaners in Danish eldercare. The study demonstrates interpretive flexibility with variation in the perceived nature of technology, technology strategy, and technology use between key stakeholders in eldercare. The case study approach and results is then briefly contrasted to the authors’ first hand experiences with appropriating robot vacuums in the home. The aim is to generate discussion of how to conceptualize how robot vacuums shape, and are being shaped by, the physical and social contexts in which they are used.
OriginalsprogEngelsk
Publikationsdato2017
Antal sider2
StatusUdgivet - 2017
BegivenhedECCE 2017 - European Conference on Cognitive Ergonomics - Umeå University, Umeå, Sverige
Varighed: 19 sep. 201722 sep. 2017
Konferencens nummer: 35
http://www.informatik.umu.se/english/research/ecce2017/

Konference

KonferenceECCE 2017 - European Conference on Cognitive Ergonomics
Nummer35
LokationUmeå University
Land/OmrådeSverige
ByUmeå
Periode19/09/201722/09/2017
Internetadresse

Citationsformater