Role-Oriented Enterprise Systems: Case Studies of Two Vendors

Philip Holst, Joerg Beringer, Jacob Winther

    Publikation: Working paperForskning

    14 Downloads (Pure)


    This paper examines the concept of role-­oriented enterprise systems by investigating motivations for and approaches to constructing and reflecting predefined organizational roles in user interfaces of packaged enterprise systems. The research is conducted as case studies of Microsoft and SAP, constructed from interviews, documents, and examples of role-­‐oriented enterprise system packages from both vendors. The research indicates that the primary motivation of the vendors for including predefined roles is to complement a function-­‐centric approach with a user-­‐centric approach to the design of user interfaces of enterprise systems. The research furthermore identifies strategies of an embedded and an independent approach to modeling the role concept and a unified and a componentized approach to reflecting role aggregation in user interfaces.
    UdgiverCopenhagen Business School [wp]
    Antal sider18
    ISBN (Elektronisk)9788792524164
    StatusUdgivet - 2011


    • Enterprise Systems
    • Organizational Roles
    • User Interfaces
    • SAP
    • Microsoft