Public Services Redesign and Provision: Government Platform Approach

Evgeny Styrin, Kim Normann Andersen

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

Government Digital Platform (GDP) is a new phenomenon in digital governance that transforms digital public services towards better quality and citizens' demands. In this article we discover and verify key features and peculiarities of platform-based transformation for public services provision. Within Russian context we analyze two projects: digital public services portal www.gosuslugi.ru and vacancy occupation on Russian civil service gossluzhba.ru. To perform the analysis, we explore the projects on the availability of platform features: providing exchange, government dominated, transactional, innovative and lean. We conclude that platform-based approach to digital services provision and design can become appropriate mechanism to improve government information systems.
OriginalsprogEngelsk
TitelThe Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020) : Intelligent Government in the Intelligent Information Society
RedaktørerSeok-Jin Eom, Jooho Lee
Antal sider2
Udgivelses stedNew York
ForlagAssociation for Computing Machinery
Publikationsdatojun. 2020
Sider342-343
ISBN (Elektronisk)9781450387910
DOI
StatusUdgivet - jun. 2020
Begivenhed21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society. DGO 2020 - Seoul National University, Seoul, Sydkorea
Varighed: 15 jun. 202019 jun. 2020
Konferencens nummer: 21
http://dgsoc.org/dgo-2020/

Konference

Konference21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society. DGO 2020
Nummer21
LokationSeoul National University
LandSydkorea
BySeoul
Periode15/06/202019/06/2020
Internetadresse

Emneord

  • Platform
  • Government platform
  • Lean government
  • Digital transformation
  • Public services

Citationsformater

Styrin, E., & Andersen, K. N. (2020). Public Services Redesign and Provision: Government Platform Approach. I S-J. Eom, & J. Lee (red.), The Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020): Intelligent Government in the Intelligent Information Society (s. 342-343). Association for Computing Machinery. https://doi.org/10.1145/3396956.3397864