Public Sector IS Maturity Models: Legal Pluralism Invades Public Schools

    Publikation: Bidrag til tidsskriftKonferenceartikel i tidsskrift

    Abstrakt

    Online applications and processing of tax forms, driver licenses, and construction permits are examples of where policy attention and research have been united in efforts aiming to categorize the maturity level of e-services. Less attention has been attributed to policy areas with continuous online citizenpublic interaction, such as in public education. In this paper we use a revised version of the Public Sector Process Rebuilding (PPR) maturity model for mapping 200 websites of public primary schools in Denmark. Findings reveal a much less favorable picture of the digitization of the Danish public sector compared to the high ranking it has received in the international benchmark studies. This paper aims at closing the gap between the predominant scope of maturity models and the frequency of citizen-public sector interaction, and calls for increased attention to the activities of government where the scale and frequency of the interaction.
    OriginalsprogEngelsk
    BogserieLecture Notes in Computer Science
    Vol/bind6846
    Sider (fra-til)100-111
    ISSN0302-9743
    DOI
    StatusUdgivet - 2011
    BegivenhedThe 10th IFIP Electronic Government Conference. EGOV 2011 - Delft, Holland
    Varighed: 28 aug. 20112 sep. 2011
    Konferencens nummer: 10
    http://www.egov-conference.org/

    Konference

    KonferenceThe 10th IFIP Electronic Government Conference. EGOV 2011
    Nummer10
    LandHolland
    ByDelft
    Periode28/08/201102/09/2011
    Internetadresse

    Emneord

    • Public sector
    • primary schools
    • public schools
    • maturity models
    • Adoption
    • IS

    Citationsformater