Professional Performance and Bureaucratic Benchmarking Information

Melanie L. Schneider, Matthias D. Mahlendorf, Utz Schäffer

Publikation: KonferencebidragPaperForskningpeer review

Abstrakt

Prior research documents positive effects of benchmarking information provision on performance and attributes this to social comparisons. However, the effects on professional recipients are unclear. Studies of professional control indicate that professional recipients often resist bureaucratic controls because of organizational-professional conflicts. We therefore analyze the association between bureaucratic benchmarking information provision and professional performance and suggest that the association is more positive if prior professional performance was low. We test our hypotheses based on archival, publicly disclosed, professional performance data for 191 German orthopedics departments, matched with survey data on bureaucratic benchmarking information given to chief orthopedists by the administration. We find a positive association between bureaucratic benchmarking information provision and professional performance but only if prior professional performance was low. Supplemental analyses support the robustness of our results. Findings indicate conditions under which bureaucratic benchmarking information may affect professional performance and advance research on professional control and social comparisons.
OriginalsprogEngelsk
Publikationsdato2017
Antal sider42
StatusUdgivet - 2017
Begivenhed9th Conference on Performance Measurement and Management Control - Nice, Frankrig
Varighed: 13 sep. 201715 sep. 2017
Konferencens nummer: 9
http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1187

Konference

Konference9th Conference on Performance Measurement and Management Control
Nummer9
LandFrankrig
ByNice
Periode13/09/201715/09/2017
Internetadresse

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Emneord

  • Professional control
  • Social comparisons
  • Professional performance
  • Bureaucratic benchmarking information

Citationsformater