Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions

Niki Pantelli; Joyce y. H. Lee; Anne Marie Bülow

doi:10.1145/2631488.2631492

Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions

Niki Pantelli, Joyce y. H. Lee, Anne Marie Bülow

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.

Originalsprog	Engelsk
Titel	Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries : Culture, Distance & Technology
Redaktører	Naomi Yamashita, Vanessa Evers, Carolyn Rosé, Mary Beth Watson-Manheim
Udgivelsessted	New York
Forlag	Association for Computing Machinery
Publikationsdato	2014
Sider	63
ISBN (Trykt)	9781450325578
DOI	https://doi.org/10.1145/2631488.2631492
Status	Udgivet - 2014
Begivenhed	The 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014): Culture, Distance & Technology - Kyoto, Japan Varighed: 20 aug. 2014 → 22 aug. 2014 Konferencens nummer: 5 http://cabs.acm.org/2014/

Konference

Konference	The 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014)
Nummer	5
Land/Område	Japan
By	Kyoto
Periode	20/08/2014 → 22/08/2014
Internetadresse	http://cabs.acm.org/2014/

Emneord

Email
Language
Lingua-franca
Affordances theory

Adgang til dokumentet

10.1145/2631488.2631492

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Persistent link

Citationsformater

Pantelli, N., Lee, J. Y. H., & Bülow, A. M. (2014). Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. I N. Yamashita, V. Evers, C. Rosé, & M. B. Watson-Manheim (red.), Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology (s. 63). Association for Computing Machinery. https://doi.org/10.1145/2631488.2631492

Pantelli, Niki ; Lee, Joyce y. H. ; Bülow, Anne Marie. / Playing the 'Silence' Card : Email Affordances in International Inter-firm Interactions. Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. red. / Naomi Yamashita ; Vanessa Evers ; Carolyn Rosé ; Mary Beth Watson-Manheim. New York : Association for Computing Machinery, 2014. s. 63

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title = "Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions",

abstract = "In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.",

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publisher = "Association for Computing Machinery",

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Pantelli, N, Lee, JYH & Bülow, AM 2014, Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. i N Yamashita, V Evers, C Rosé & MB Watson-Manheim (red), Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. Association for Computing Machinery, New York, s. 63, The 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014), Kyoto, Japan, 20/08/2014. https://doi.org/10.1145/2631488.2631492

Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. / Pantelli, Niki; Lee, Joyce y. H.; Bülow, Anne Marie.
Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. red. / Naomi Yamashita; Vanessa Evers; Carolyn Rosé; Mary Beth Watson-Manheim. New York: Association for Computing Machinery, 2014. s. 63.

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Playing the 'Silence' Card

T2 - The 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014)

AU - Pantelli, Niki

AU - Lee, Joyce y. H.

AU - Bülow, Anne Marie

N1 - Conference code: 5

PY - 2014

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N2 - In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.

AB - In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.

KW - Email

KW - Language

KW - Lingua-franca

KW - Affordances theory

U2 - 10.1145/2631488.2631492

DO - 10.1145/2631488.2631492

M3 - Article in proceedings

SN - 9781450325578

SP - 63

BT - Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries

A2 - Yamashita, Naomi

A2 - Evers, Vanessa

A2 - Rosé, Carolyn

A2 - Watson-Manheim, Mary Beth

PB - Association for Computing Machinery

CY - New York

Y2 - 20 August 2014 through 22 August 2014

ER -

Pantelli N, Lee JYH, Bülow AM. Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. I Yamashita N, Evers V, Rosé C, Watson-Manheim MB, red., Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. New York: Association for Computing Machinery. 2014. s. 63 doi: 10.1145/2631488.2631492