Platforms and the New Division of Labor Between Humans and Machines

Attila Marton*, Hamid Ekbia

*Corresponding author af dette arbejde

Publikation: Bidrag til bog/antologi/rapportBidrag til bog/antologiForskningpeer review


The emergence of platforms as key architectures of the new economy has not only shifted the space of technical innovation and economic activity; it is also giving rise to a new political economy. This chapter is an attempt to outline the contours of this political economy. With a focus on heteromation as the division of labor between humans and machines, we introduce “decomposition” of tasks as a key mechanism that allows platforms to extract value from users and gig workers in expansive and often invisible ways. The continuities as well as novelties of the decompositional approach compared to earlier organizations of work (the workshop and the factory) are explored, and the implications for the future of work are examined, allowing us to steer away from the dominant substitution-complementation debate.
TitelNew Ways of Working : Organizations and Organizing in the Digital Age
RedaktørerNathalie Mitev, Jeremy Aroles, Kathleen A. Stephenson, Julien Malaurent
Antal sider24
ForlagPalgrave Macmillan
ISBN (Trykt)9783030616861, 9783030616892
ISBN (Elektronisk)9783030616878
StatusUdgivet - 2021
NavnTechnology, Work and Globalization


  • Division of labor
  • Political economy
  • Heteromation
  • Platform economy
  • Gig workers