Pilot Implementation: Testing Human-work Interaction Designs

Morten Hertzum; Torkil Clemmensen; Barbara Rita Barricelli; Pedro F. Campos; José Abdelnour-Nocera; Ganesh Bhutkar; Arminda Guerra Lopes

doi:10.1007/978-3-030-85607-6_79

Pilot Implementation: Testing Human-work Interaction Designs

Morten Hertzum^*, Torkil Clemmensen, Barbara Rita Barricelli, Pedro F. Campos, José Abdelnour-Nocera, Ganesh Bhutkar, Arminda Guerra Lopes

^*Corresponding author af dette arbejde

Institut for Digitalisering

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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Abstract

Pilot implementations are field tests of properly engineered, yet unfinished, systems. In contrast to lab tests, the users in a pilot implementation use the system for performing real work. In contrast to full-scale implementations, the objective of a pilot implementation is to learn. The workshop on pilot implementation aims to (a) help mature this technique for evaluating human-work interaction designs during the process of their development and implementation, (b) collect case studies that analyze experiences with conducting and learning from pilot implementations, and (c) formulate a research agenda for future work on pilot implementations – addressing their strengths, limitations, conduct, impact, and so forth. The target audience for the workshop is researchers and practitioners working on topics related to work analysis, interaction design, system-organization fit, organizational implementation, benefits realization, and in-the-wild evaluation.

Originalsprog	Engelsk
Titel	Human-Computer-Interaction – INTERACT 2021 : Proceedings of the 18th IFIP TC 13 International Conference, Part V
Redaktører	Carmelo Ardito , Rosa Lanzilotti , Alessio Malizia , Helen Petrie , Antonio Piccinno , Giuseppe Desolda , Kori Inkpen
Antal sider	5
Udgivelsessted	Cham
Forlag	Springer
Publikationsdato	2021
Sider	570-574
ISBN (Trykt)	9783030856069
ISBN (Elektronisk)	9783030856076
DOI	https://doi.org/10.1007/978-3-030-85607-6_79
Status	Udgivet - 2021
Begivenhed	The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021 - Villa Romanazzi Carducci, Bari, Italien Varighed: 30 aug. 2021 → 3 sep. 2021 Konferencens nummer: 18 https://www.interact2021.org/

Konference

Konference	The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021
Nummer	18
Lokation	Villa Romanazzi Carducci
Land/Område	Italien
By	Bari
Periode	30/08/2021 → 03/09/2021
Internetadresse	https://www.interact2021.org/

Navn	Lecture Notes in Computer Science
Vol/bind	12936
ISSN	0302-9743

Emneord

Pilot implementation
Field test
Human-work interaction design

Adgang til dokumentet

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Citationsformater

Hertzum, M., Clemmensen, T., Barricelli, B. R., Campos, P. F., Abdelnour-Nocera, J., Bhutkar, G., & Lopes, A. G. (2021). Pilot Implementation: Testing Human-work Interaction Designs. I C. Ardito , R. Lanzilotti , A. Malizia , H. Petrie , A. Piccinno , G. Desolda , & K. Inkpen (red.), Human-Computer-Interaction – INTERACT 2021: Proceedings of the 18th IFIP TC 13 International Conference, Part V (s. 570-574). Springer. https://doi.org/10.1007/978-3-030-85607-6_79

Hertzum, Morten ; Clemmensen, Torkil ; Barricelli, Barbara Rita et al. / Pilot Implementation : Testing Human-work Interaction Designs. Human-Computer-Interaction – INTERACT 2021: Proceedings of the 18th IFIP TC 13 International Conference, Part V . red. / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Helen Petrie ; Antonio Piccinno ; Giuseppe Desolda ; Kori Inkpen. Cham : Springer, 2021. s. 570-574 (Lecture Notes in Computer Science, Bind 12936).

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title = "Pilot Implementation: Testing Human-work Interaction Designs",

abstract = "Pilot implementations are field tests of properly engineered, yet unfinished, systems. In contrast to lab tests, the users in a pilot implementation use the system for performing real work. In contrast to full-scale implementations, the objective of a pilot implementation is to learn. The workshop on pilot implementation aims to (a) help mature this technique for evaluating human-work interaction designs during the process of their development and implementation, (b) collect case studies that analyze experiences with conducting and learning from pilot implementations, and (c) formulate a research agenda for future work on pilot implementations – addressing their strengths, limitations, conduct, impact, and so forth. The target audience for the workshop is researchers and practitioners working on topics related to work analysis, interaction design, system-organization fit, organizational implementation, benefits realization, and in-the-wild evaluation.",

keywords = "Pilot implementation, Field test, Human-work interaction design, Pilot implementation, Field test, Human-work interaction design",

author = "Morten Hertzum and Torkil Clemmensen and Barricelli, {Barbara Rita} and Campos, {Pedro F.} and Jos{\'e} Abdelnour-Nocera and Ganesh Bhutkar and Lopes, {Arminda Guerra}",

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booktitle = "Human-Computer-Interaction – INTERACT 2021",

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note = "The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021, INTERACT2021 ; Conference date: 30-08-2021 Through 03-09-2021",

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Hertzum, M, Clemmensen, T, Barricelli, BR, Campos, PF, Abdelnour-Nocera, J, Bhutkar, G & Lopes, AG 2021, Pilot Implementation: Testing Human-work Interaction Designs. i C Ardito , R Lanzilotti , A Malizia , H Petrie , A Piccinno , G Desolda & K Inkpen (red), Human-Computer-Interaction – INTERACT 2021: Proceedings of the 18th IFIP TC 13 International Conference, Part V . Springer, Cham, Lecture Notes in Computer Science, bind 12936, s. 570-574, The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021, Bari, Italien, 30/08/2021. https://doi.org/10.1007/978-3-030-85607-6_79

Pilot Implementation: Testing Human-work Interaction Designs. / Hertzum, Morten; Clemmensen, Torkil; Barricelli, Barbara Rita et al.
Human-Computer-Interaction – INTERACT 2021: Proceedings of the 18th IFIP TC 13 International Conference, Part V . red. / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Helen Petrie ; Antonio Piccinno ; Giuseppe Desolda ; Kori Inkpen. Cham: Springer, 2021. s. 570-574 (Lecture Notes in Computer Science, Bind 12936).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Pilot Implementation

T2 - The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021

AU - Hertzum, Morten

AU - Clemmensen, Torkil

AU - Barricelli, Barbara Rita

AU - Campos, Pedro F.

AU - Abdelnour-Nocera, José

AU - Bhutkar, Ganesh

AU - Lopes, Arminda Guerra

N1 - Conference code: 18

PY - 2021

Y1 - 2021

N2 - Pilot implementations are field tests of properly engineered, yet unfinished, systems. In contrast to lab tests, the users in a pilot implementation use the system for performing real work. In contrast to full-scale implementations, the objective of a pilot implementation is to learn. The workshop on pilot implementation aims to (a) help mature this technique for evaluating human-work interaction designs during the process of their development and implementation, (b) collect case studies that analyze experiences with conducting and learning from pilot implementations, and (c) formulate a research agenda for future work on pilot implementations – addressing their strengths, limitations, conduct, impact, and so forth. The target audience for the workshop is researchers and practitioners working on topics related to work analysis, interaction design, system-organization fit, organizational implementation, benefits realization, and in-the-wild evaluation.

AB - Pilot implementations are field tests of properly engineered, yet unfinished, systems. In contrast to lab tests, the users in a pilot implementation use the system for performing real work. In contrast to full-scale implementations, the objective of a pilot implementation is to learn. The workshop on pilot implementation aims to (a) help mature this technique for evaluating human-work interaction designs during the process of their development and implementation, (b) collect case studies that analyze experiences with conducting and learning from pilot implementations, and (c) formulate a research agenda for future work on pilot implementations – addressing their strengths, limitations, conduct, impact, and so forth. The target audience for the workshop is researchers and practitioners working on topics related to work analysis, interaction design, system-organization fit, organizational implementation, benefits realization, and in-the-wild evaluation.

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KW - Field test

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KW - Pilot implementation

KW - Field test

KW - Human-work interaction design

U2 - 10.1007/978-3-030-85607-6_79

DO - 10.1007/978-3-030-85607-6_79

M3 - Article in proceedings

SN - 9783030856069

T3 - Lecture Notes in Computer Science

SP - 570

EP - 574

BT - Human-Computer-Interaction – INTERACT 2021

A2 - Ardito , Carmelo

A2 - Lanzilotti , Rosa

A2 - Malizia , Alessio

A2 - Petrie , Helen

A2 - Piccinno , Antonio

A2 - Desolda , Giuseppe

A2 - Inkpen, Kori

PB - Springer

CY - Cham

Y2 - 30 August 2021 through 3 September 2021

ER -

Hertzum M, Clemmensen T, Barricelli BR, Campos PF, Abdelnour-Nocera J, Bhutkar G et al. Pilot Implementation: Testing Human-work Interaction Designs. I Ardito C, Lanzilotti R, Malizia A, Petrie H, Piccinno A, Desolda G, Inkpen K, red., Human-Computer-Interaction – INTERACT 2021: Proceedings of the 18th IFIP TC 13 International Conference, Part V . Cham: Springer. 2021. s. 570-574. (Lecture Notes in Computer Science, Bind 12936). doi: 10.1007/978-3-030-85607-6_79