Payment Instrument Characteristics: A Repertory Grid Analysis

Jacques Holst, Martin Kjeldsen, Jonas Hedman, Felix B.Tan

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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    Abstrakt

    Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.
    OriginalsprogEngelsk
    TitelProceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015
    Antal sider10
    UdgivelsesstedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publikationsdato2015
    Artikelnummer118635
    ISBN (Elektronisk)9780996683104
    StatusUdgivet - 2015
    Begivenhed21st Americas Conference on Information Systems. AMCIS 2015 - El Conquistador Resort, Fajardo, Puerto Rico
    Varighed: 13 aug. 201515 aug. 2015
    Konferencens nummer: 21
    http://amcis2015.aisnet.org/

    Konference

    Konference21st Americas Conference on Information Systems. AMCIS 2015
    Nummer21
    LokationEl Conquistador Resort
    LandPuerto Rico
    ByFajardo
    Periode13/08/201515/08/2015
    Internetadresse

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