Payment Instrument Characteristics: A Repertory Grid Analysis

Jacques Holst; Martin Kjeldsen; Jonas Hedman; Felix B.Tan

Payment Instrument Characteristics: A Repertory Grid Analysis

Jacques Holst, Martin Kjeldsen, Jonas Hedman, Felix B.Tan

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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Abstract

Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.

Originalsprog	Engelsk
Titel	Proceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015
Antal sider	10
Udgivelsessted	Atlanta, GA
Forlag	Association for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato	2015
Artikelnummer	118635
ISBN (Elektronisk)	9780996683104
Status	Udgivet - 2015
Begivenhed	21st Americas Conference on Information Systems. AMCIS 2015 - El Conquistador Resort, Fajardo, Puerto Rico Varighed: 13 aug. 2015 → 15 aug. 2015 Konferencens nummer: 21 http://amcis2015.aisnet.org/

Konference

Konference	21st Americas Conference on Information Systems. AMCIS 2015
Nummer	21
Lokation	El Conquistador Resort
Land/Område	Puerto Rico
By	Fajardo
Periode	13/08/2015 → 15/08/2015
Internetadresse	http://amcis2015.aisnet.org/

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Citationsformater

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title = "Payment Instrument Characteristics: A Repertory Grid Analysis",

abstract = "Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers{\textquoteright} perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.",

keywords = "Payments, Payment characteristics, Repertory Grid",

author = "Jacques Holst and Martin Kjeldsen and Jonas Hedman and Felix B.Tan",

year = "2015",

language = "English",

booktitle = "Proceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015",

publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

note = "21st Americas Conference on Information Systems. AMCIS 2015 ; Conference date: 13-08-2015 Through 15-08-2015",

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Holst, J, Kjeldsen, M, Hedman, J & B.Tan, F 2015, Payment Instrument Characteristics: A Repertory Grid Analysis. i Proceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015., 118635, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, 21st Americas Conference on Information Systems. AMCIS 2015, Fajardo, Puerto Rico, 13/08/2015. <http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1129&context=amcis2015>

Payment Instrument Characteristics: A Repertory Grid Analysis. / Holst, Jacques; Kjeldsen, Martin; Hedman, Jonas et al.
Proceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 2015. 118635.

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Payment Instrument Characteristics

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AU - Holst, Jacques

AU - Kjeldsen, Martin

AU - Hedman, Jonas

AU - B.Tan, Felix

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PY - 2015

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N2 - Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.

AB - Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.

KW - Payments

KW - Payment characteristics

KW - Repertory Grid

M3 - Article in proceedings

BT - Proceedings of the Twentieth Americas Conference on Information Systems. AMCIS 2015

PB - Association for Information Systems. AIS Electronic Library (AISeL)

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