Overcoming Blockages to Collective Innovation in Digital Infrastructures: The Case of Mobile Payment

Boriana Rukanova, Mark Reuver, Stefan Henningsson, Fatemeh Nikayin, Yao-Hua Tan

Publikation: Kapitel i bog/rapport/konferenceprocesKonferencebidrag i proceedingsForskningpeer review

Resumé

Decentralized digital technologies increasingly enable multiple organizations to co-create digital infrastructures. However, collective innovation processes often come to a stand-still because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome these blockages. In this paper, we identify patterns that explain how organizations overcome blockages of collective innovation processes for digital infrastructures. We follow a processual approach and develop a conceptual framework based on collective action theory. We evaluate the framework through a longitudinal case study on mobile payment infrastructure development. We find various reconfiguration processes that organizations use to overcome blockages of collective innovation. Theoretically, this paper contributes to the emerging body of research in the Information Infrastructure literature, which utilizes the collective action perspective and related models and frameworks to understand and explain underlying complexities in the digital infrastructures.
Decentralized digital technologies increasingly enable multiple organizations to co-create digital infrastructures. However, collective innovation processes often come to a stand-still because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome these blockages. In this paper, we identify patterns that explain how organizations overcome blockages of collective innovation processes for digital infrastructures. We follow a processual approach and develop a conceptual framework based on collective action theory. We evaluate the framework through a longitudinal case study on mobile payment infrastructure development. We find various reconfiguration processes that organizations use to overcome blockages of collective innovation. Theoretically, this paper contributes to the emerging body of research in the Information Infrastructure literature, which utilizes the collective action perspective and related models and frameworks to understand and explain underlying complexities in the digital infrastructures.

Konference

KonferenceThe 25th European Conference on Information Systems (ECIS) 2017
Nummer25
LokationCentro Cultural Vila Flor
LandPortugal
ByGuimarães
Periode05/06/201710/06/2017
Internetadresse
NavnProceedings of the European Conference on Information Systems
ISSN0000-0034

Emneord

  • Mobile payment
  • Digital infrastructure
  • Information Infrastructure
  • Collective action
  • Unblocking mechanisms
  • Control points

Citer dette

Rukanova, B., Reuver, M., Henningsson, S., Nikayin, F., & Tan, Y-H. (2017). Overcoming Blockages to Collective Innovation in Digital Infrastructures: The Case of Mobile Payment. I ECIS 2017 Proceedings (s. 1097-1113). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems
Rukanova, Boriana ; Reuver, Mark ; Henningsson, Stefan ; Nikayin, Fatemeh ; Tan, Yao-Hua. / Overcoming Blockages to Collective Innovation in Digital Infrastructures : The Case of Mobile Payment. ECIS 2017 Proceedings. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2017. s. 1097-1113 (Proceedings of the European Conference on Information Systems).
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abstract = "Decentralized digital technologies increasingly enable multiple organizations to co-create digital infrastructures. However, collective innovation processes often come to a stand-still because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome these blockages. In this paper, we identify patterns that explain how organizations overcome blockages of collective innovation processes for digital infrastructures. We follow a processual approach and develop a conceptual framework based on collective action theory. We evaluate the framework through a longitudinal case study on mobile payment infrastructure development. We find various reconfiguration processes that organizations use to overcome blockages of collective innovation. Theoretically, this paper contributes to the emerging body of research in the Information Infrastructure literature, which utilizes the collective action perspective and related models and frameworks to understand and explain underlying complexities in the digital infrastructures.",
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Rukanova, B, Reuver, M, Henningsson, S, Nikayin, F & Tan, Y-H 2017, Overcoming Blockages to Collective Innovation in Digital Infrastructures: The Case of Mobile Payment. i ECIS 2017 Proceedings. Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the European Conference on Information Systems, s. 1097-1113, The 25th European Conference on Information Systems (ECIS) 2017, Guimarães, Portugal, 05/06/2017.

Overcoming Blockages to Collective Innovation in Digital Infrastructures : The Case of Mobile Payment. / Rukanova, Boriana; Reuver, Mark; Henningsson, Stefan; Nikayin, Fatemeh; Tan, Yao-Hua.

ECIS 2017 Proceedings. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2017. s. 1097-1113.

Publikation: Kapitel i bog/rapport/konferenceprocesKonferencebidrag i proceedingsForskningpeer review

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T1 - Overcoming Blockages to Collective Innovation in Digital Infrastructures

T2 - The Case of Mobile Payment

AU - Rukanova,Boriana

AU - Reuver,Mark

AU - Henningsson,Stefan

AU - Nikayin,Fatemeh

AU - Tan,Yao-Hua

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N2 - Decentralized digital technologies increasingly enable multiple organizations to co-create digital infrastructures. However, collective innovation processes often come to a stand-still because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome these blockages. In this paper, we identify patterns that explain how organizations overcome blockages of collective innovation processes for digital infrastructures. We follow a processual approach and develop a conceptual framework based on collective action theory. We evaluate the framework through a longitudinal case study on mobile payment infrastructure development. We find various reconfiguration processes that organizations use to overcome blockages of collective innovation. Theoretically, this paper contributes to the emerging body of research in the Information Infrastructure literature, which utilizes the collective action perspective and related models and frameworks to understand and explain underlying complexities in the digital infrastructures.

AB - Decentralized digital technologies increasingly enable multiple organizations to co-create digital infrastructures. However, collective innovation processes often come to a stand-still because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome these blockages. In this paper, we identify patterns that explain how organizations overcome blockages of collective innovation processes for digital infrastructures. We follow a processual approach and develop a conceptual framework based on collective action theory. We evaluate the framework through a longitudinal case study on mobile payment infrastructure development. We find various reconfiguration processes that organizations use to overcome blockages of collective innovation. Theoretically, this paper contributes to the emerging body of research in the Information Infrastructure literature, which utilizes the collective action perspective and related models and frameworks to understand and explain underlying complexities in the digital infrastructures.

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KW - Information Infrastructure

KW - Collective action

KW - Unblocking mechanisms

KW - Control points

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KW - Digital infrastructure

KW - Information infrastructure

KW - Collective action

KW - Unblocking mechanisms

KW - Control points

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Rukanova B, Reuver M, Henningsson S, Nikayin F, Tan Y-H. Overcoming Blockages to Collective Innovation in Digital Infrastructures: The Case of Mobile Payment. I ECIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2017. s. 1097-1113. (Proceedings of the European Conference on Information Systems).