Organizations as Digital Enactment Systems: A Theory of Replacement of Humans by Digital Technologies in Organizational Scanning, Interpretation, and Learning

Ioanna Constantiou, Mayur Joshi, Marta Stelmaszak

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Abstract

Digital transformation has become a dominant phenomenon of interest among information systems scholars. To account for the phenomenon, it is imperative to develop a theoretical understanding of its processes and objects. We adapt a seminal organizational theory that conceptualizes organizations as interpretation systems to a possible future of organizations. We theorize digital transformation as a progressive replacement of humans by digital technologies in performing an organization’s fundamental activities underpinning the processes of scanning, interpretation, and learning that encompass an organization’s interaction with its environment. As a result, organizations cease to be human interpretation systems, and instead turn into digital enactment systems where digital technologies, instead of humans, nearly autonomously create and act upon information. We illustrate this digital transformation theory using the example of high-frequency trading. This transformation redefines the relationship among organizations, information, and environment, changing the role of humans, and reshaping strategic decision-making. Thus conceived digital transformation offers a concrete way of theorizing and accounts for deep implications on the nature of organizations and organizing in the digital age.
OriginalsprogEngelsk
Artikelnummer1
TidsskriftJournal of the Association for Information Systems
Vol/bind24
Udgave nummer6
Sider (fra-til)1770-1798
Antal sider29
ISSN1558-3457
DOI
StatusUdgivet - nov. 2023

Bibliografisk note

Published online: June 08, 2023.

Emneord

  • Digital transformation
  • Digital enactment
  • Organizational theory
  • Interpretation systems

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