Open Innovation as Business Model Game-changer in the Public Sector

Aakanksha Gaur, Michele Osella, Enrico Ferro, Jonas Hedman

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Resumé

Organizations are increasingly looking to tap into external knowledge sources through open innovation initiatives. Most public sector agencies are in the early stages of adoption of open innovation and are in the process of defining relevant issues. Once such issue concerns how open innovation strategies influence public sector business models. This study seeks to understand this interdependency. Building upon an action research study on crowdsourcing related to policies around telemedicine conducted in the Piedmont region of Italy, this paper highlights how public sector business models could be better aligned with open innovation strategies (in our case crowdsourcing). Our results indicate that in adopting a crowd-based open innovation strategy, the content, structure and governance dimensions of public sector business model need to be aligned accordingly. The content of the business model is altered to offer citizens a user-oriented value proposition stemming from a participatory process. The structure of the business model changes to include citizens as co-creators of public value and as key partners of the public sector. Finally, as part of governance dimensions, the study highlights the role of non-monetary rewards to employees such as training and support staff.
OriginalsprogEngelsk
TitelECIS 2017 Proceedings
RedaktørerIsabel Ramos, Virpi Tuunainen, Helmut Krcmar
Antal sider7
Udgivelses stedAtlanta, GA
ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato2017
ISBN (Trykt)978989207655
StatusUdgivet - 2017
BegivenhedThe 25th European Conference on Information Systems (ECIS) 2017 - Centro Cultural Vila Flor, Guimarães, Portugal
Varighed: 5 jun. 201710 jun. 2017
Konferencens nummer: 25
http://www.ecis2017.eu/

Konference

KonferenceThe 25th European Conference on Information Systems (ECIS) 2017
Nummer25
LokationCentro Cultural Vila Flor
LandPortugal
ByGuimarães
Periode05/06/201710/06/2017
Internetadresse
NavnProceedings of the European Conference on Information Systems
ISSN0000-0034

Bibliografisk note

CBS Bibliotek har ikke adgang til materialet

Citer dette

Gaur, A., Osella, M., Ferro, E., & Hedman, J. (2017). Open Innovation as Business Model Game-changer in the Public Sector. I I. Ramos, V. Tuunainen, & H. Krcmar (red.), ECIS 2017 Proceedings Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems
Gaur, Aakanksha ; Osella, Michele ; Ferro, Enrico ; Hedman, Jonas. / Open Innovation as Business Model Game-changer in the Public Sector. ECIS 2017 Proceedings. red. / Isabel Ramos ; Virpi Tuunainen ; Helmut Krcmar. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2017. (Proceedings of the European Conference on Information Systems).
@inproceedings{119df86633d44070a15a8f31ab3c475a,
title = "Open Innovation as Business Model Game-changer in the Public Sector",
abstract = "Organizations are increasingly looking to tap into external knowledge sources through open innovation initiatives. Most public sector agencies are in the early stages of adoption of open innovation and are in the process of defining relevant issues. Once such issue concerns how open innovation strategies influence public sector business models. This study seeks to understand this interdependency. Building upon an action research study on crowdsourcing related to policies around telemedicine conducted in the Piedmont region of Italy, this paper highlights how public sector business models could be better aligned with open innovation strategies (in our case crowdsourcing). Our results indicate that in adopting a crowd-based open innovation strategy, the content, structure and governance dimensions of public sector business model need to be aligned accordingly. The content of the business model is altered to offer citizens a user-oriented value proposition stemming from a participatory process. The structure of the business model changes to include citizens as co-creators of public value and as key partners of the public sector. Finally, as part of governance dimensions, the study highlights the role of non-monetary rewards to employees such as training and support staff.",
author = "Aakanksha Gaur and Michele Osella and Enrico Ferro and Jonas Hedman",
note = "CBS Library does not have access to the material",
year = "2017",
language = "English",
isbn = "978989207655",
series = "Proceedings of the European Conference on Information Systems",
editor = "Isabel Ramos and Virpi Tuunainen and Helmut Krcmar",
booktitle = "ECIS 2017 Proceedings",
publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

}

Gaur, A, Osella, M, Ferro, E & Hedman, J 2017, Open Innovation as Business Model Game-changer in the Public Sector. i I Ramos, V Tuunainen & H Krcmar (red), ECIS 2017 Proceedings. Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the European Conference on Information Systems, The 25th European Conference on Information Systems (ECIS) 2017, Guimarães, Portugal, 05/06/2017.

Open Innovation as Business Model Game-changer in the Public Sector. / Gaur, Aakanksha; Osella, Michele; Ferro, Enrico; Hedman, Jonas.

ECIS 2017 Proceedings. red. / Isabel Ramos; Virpi Tuunainen; Helmut Krcmar. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2017. (Proceedings of the European Conference on Information Systems).

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

TY - GEN

T1 - Open Innovation as Business Model Game-changer in the Public Sector

AU - Gaur, Aakanksha

AU - Osella, Michele

AU - Ferro, Enrico

AU - Hedman, Jonas

N1 - CBS Library does not have access to the material

PY - 2017

Y1 - 2017

N2 - Organizations are increasingly looking to tap into external knowledge sources through open innovation initiatives. Most public sector agencies are in the early stages of adoption of open innovation and are in the process of defining relevant issues. Once such issue concerns how open innovation strategies influence public sector business models. This study seeks to understand this interdependency. Building upon an action research study on crowdsourcing related to policies around telemedicine conducted in the Piedmont region of Italy, this paper highlights how public sector business models could be better aligned with open innovation strategies (in our case crowdsourcing). Our results indicate that in adopting a crowd-based open innovation strategy, the content, structure and governance dimensions of public sector business model need to be aligned accordingly. The content of the business model is altered to offer citizens a user-oriented value proposition stemming from a participatory process. The structure of the business model changes to include citizens as co-creators of public value and as key partners of the public sector. Finally, as part of governance dimensions, the study highlights the role of non-monetary rewards to employees such as training and support staff.

AB - Organizations are increasingly looking to tap into external knowledge sources through open innovation initiatives. Most public sector agencies are in the early stages of adoption of open innovation and are in the process of defining relevant issues. Once such issue concerns how open innovation strategies influence public sector business models. This study seeks to understand this interdependency. Building upon an action research study on crowdsourcing related to policies around telemedicine conducted in the Piedmont region of Italy, this paper highlights how public sector business models could be better aligned with open innovation strategies (in our case crowdsourcing). Our results indicate that in adopting a crowd-based open innovation strategy, the content, structure and governance dimensions of public sector business model need to be aligned accordingly. The content of the business model is altered to offer citizens a user-oriented value proposition stemming from a participatory process. The structure of the business model changes to include citizens as co-creators of public value and as key partners of the public sector. Finally, as part of governance dimensions, the study highlights the role of non-monetary rewards to employees such as training and support staff.

M3 - Article in proceedings

SN - 978989207655

T3 - Proceedings of the European Conference on Information Systems

BT - ECIS 2017 Proceedings

A2 - Ramos, Isabel

A2 - Tuunainen, Virpi

A2 - Krcmar, Helmut

PB - Association for Information Systems. AIS Electronic Library (AISeL)

CY - Atlanta, GA

ER -

Gaur A, Osella M, Ferro E, Hedman J. Open Innovation as Business Model Game-changer in the Public Sector. I Ramos I, Tuunainen V, Krcmar H, red., ECIS 2017 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2017. (Proceedings of the European Conference on Information Systems).