Mobilizing Government

Inter-Organizational Collaboration Using Open Social Media Platforms

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Resumé

    The nature of inter-organizational collaboration between government and other stakeholders is rapidly changing with the introduction of open social media (OSM) platforms. Characterized by a high degree of informality as well as a blurred personal/professional nature, OSM can potentially introduce changes and tensions in the well-established routines of the public sector. This paper aims at shedding light on such changes, presenting findings from a study on the use of an OSM platform, WeChat, in an interorganizational collaboration project between government, university, and industry stakeholders in China. Drawing on the framework of the theory of temporary organizations, we analyze data from interviews and participant observations to single out the characteristics of inter-organizational collaboration afforded by OSM. The findings outline the features of collaboration practices afforded by OSM in the four dimensions of time, task, team, and transition. Specifically, we report on new collaboration procedures that are characterized by an ad-hoc and non-linear management of time; a sense of shared commitment to the accomplishment of tasks; a serendipitous recruitment of team members based on expertise rather than on organizational affiliation; and a transition from formal to informal as well as from professional to private collaboration.
    OriginalsprogEngelsk
    TitelProceedings of the 17th Annual International Conference on Digital Government Research : Internet Plus Government: New Opportunities to Solve Public Problems
    RedaktørerYushim Kim, Monica Liu
    Udgivelses stedNew York
    ForlagAssociation for Computing Machinery
    Publikationsdato2016
    Sider357-365
    ISBN (Trykt)9781450343398
    DOI
    StatusUdgivet - 2016
    Begivenhed17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems - Fudan University, Shanghai, Kina
    Varighed: 8 jun. 201610 jun. 2016
    Konferencens nummer: 17
    http://dgo2016.dgsociety.org/

    Konference

    Konference17th Annual International Conference on Digital Government Research
    Nummer17
    Lokation Fudan University
    LandKina
    ByShanghai
    Periode08/06/201610/06/2016
    Internetadresse

    Citer dette

    Wang, C., Medaglia, R., & Jensen, T. B. (2016). Mobilizing Government: Inter-Organizational Collaboration Using Open Social Media Platforms. I Y. Kim, & M. Liu (red.), Proceedings of the 17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems (s. 357-365). New York: Association for Computing Machinery. https://doi.org/10.1145/2912160.2912177
    Wang, Cancan ; Medaglia, Rony ; Jensen, Tina Blegind. / Mobilizing Government : Inter-Organizational Collaboration Using Open Social Media Platforms. Proceedings of the 17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems. red. / Yushim Kim ; Monica Liu. New York : Association for Computing Machinery, 2016. s. 357-365
    @inproceedings{50ba26b2a9a84821affcac38a580853b,
    title = "Mobilizing Government: Inter-Organizational Collaboration Using Open Social Media Platforms",
    abstract = "The nature of inter-organizational collaboration between government and other stakeholders is rapidly changing with the introduction of open social media (OSM) platforms. Characterized by a high degree of informality as well as a blurred personal/professional nature, OSM can potentially introduce changes and tensions in the well-established routines of the public sector. This paper aims at shedding light on such changes, presenting findings from a study on the use of an OSM platform, WeChat, in an interorganizational collaboration project between government, university, and industry stakeholders in China. Drawing on the framework of the theory of temporary organizations, we analyze data from interviews and participant observations to single out the characteristics of inter-organizational collaboration afforded by OSM. The findings outline the features of collaboration practices afforded by OSM in the four dimensions of time, task, team, and transition. Specifically, we report on new collaboration procedures that are characterized by an ad-hoc and non-linear management of time; a sense of shared commitment to the accomplishment of tasks; a serendipitous recruitment of team members based on expertise rather than on organizational affiliation; and a transition from formal to informal as well as from professional to private collaboration.",
    keywords = "Social Media, Public Sector, Inter-organizational Collaboration, Affordances",
    author = "Cancan Wang and Rony Medaglia and Jensen, {Tina Blegind}",
    year = "2016",
    doi = "10.1145/2912160.2912177",
    language = "English",
    isbn = "9781450343398",
    pages = "357--365",
    editor = "Yushim Kim and Monica Liu",
    booktitle = "Proceedings of the 17th Annual International Conference on Digital Government Research",
    publisher = "Association for Computing Machinery",
    address = "United States",

    }

    Wang, C, Medaglia, R & Jensen, TB 2016, Mobilizing Government: Inter-Organizational Collaboration Using Open Social Media Platforms. i Y Kim & M Liu (red), Proceedings of the 17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems. Association for Computing Machinery, New York, s. 357-365, 17th Annual International Conference on Digital Government Research, Shanghai, Kina, 08/06/2016. https://doi.org/10.1145/2912160.2912177

    Mobilizing Government : Inter-Organizational Collaboration Using Open Social Media Platforms. / Wang, Cancan; Medaglia, Rony; Jensen, Tina Blegind.

    Proceedings of the 17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems. red. / Yushim Kim; Monica Liu. New York : Association for Computing Machinery, 2016. s. 357-365.

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    TY - GEN

    T1 - Mobilizing Government

    T2 - Inter-Organizational Collaboration Using Open Social Media Platforms

    AU - Wang, Cancan

    AU - Medaglia, Rony

    AU - Jensen, Tina Blegind

    PY - 2016

    Y1 - 2016

    N2 - The nature of inter-organizational collaboration between government and other stakeholders is rapidly changing with the introduction of open social media (OSM) platforms. Characterized by a high degree of informality as well as a blurred personal/professional nature, OSM can potentially introduce changes and tensions in the well-established routines of the public sector. This paper aims at shedding light on such changes, presenting findings from a study on the use of an OSM platform, WeChat, in an interorganizational collaboration project between government, university, and industry stakeholders in China. Drawing on the framework of the theory of temporary organizations, we analyze data from interviews and participant observations to single out the characteristics of inter-organizational collaboration afforded by OSM. The findings outline the features of collaboration practices afforded by OSM in the four dimensions of time, task, team, and transition. Specifically, we report on new collaboration procedures that are characterized by an ad-hoc and non-linear management of time; a sense of shared commitment to the accomplishment of tasks; a serendipitous recruitment of team members based on expertise rather than on organizational affiliation; and a transition from formal to informal as well as from professional to private collaboration.

    AB - The nature of inter-organizational collaboration between government and other stakeholders is rapidly changing with the introduction of open social media (OSM) platforms. Characterized by a high degree of informality as well as a blurred personal/professional nature, OSM can potentially introduce changes and tensions in the well-established routines of the public sector. This paper aims at shedding light on such changes, presenting findings from a study on the use of an OSM platform, WeChat, in an interorganizational collaboration project between government, university, and industry stakeholders in China. Drawing on the framework of the theory of temporary organizations, we analyze data from interviews and participant observations to single out the characteristics of inter-organizational collaboration afforded by OSM. The findings outline the features of collaboration practices afforded by OSM in the four dimensions of time, task, team, and transition. Specifically, we report on new collaboration procedures that are characterized by an ad-hoc and non-linear management of time; a sense of shared commitment to the accomplishment of tasks; a serendipitous recruitment of team members based on expertise rather than on organizational affiliation; and a transition from formal to informal as well as from professional to private collaboration.

    KW - Social Media

    KW - Public Sector

    KW - Inter-organizational Collaboration

    KW - Affordances

    U2 - 10.1145/2912160.2912177

    DO - 10.1145/2912160.2912177

    M3 - Article in proceedings

    SN - 9781450343398

    SP - 357

    EP - 365

    BT - Proceedings of the 17th Annual International Conference on Digital Government Research

    A2 - Kim, Yushim

    A2 - Liu, Monica

    PB - Association for Computing Machinery

    CY - New York

    ER -

    Wang C, Medaglia R, Jensen TB. Mobilizing Government: Inter-Organizational Collaboration Using Open Social Media Platforms. I Kim Y, Liu M, red., Proceedings of the 17th Annual International Conference on Digital Government Research: Internet Plus Government: New Opportunities to Solve Public Problems. New York: Association for Computing Machinery. 2016. s. 357-365 https://doi.org/10.1145/2912160.2912177