Mobile Data Services: Shaping of User Engagements

The research motivation for this study is to improve the understanding, scholarly and my own, of wireless service adoption as services enters and leaves users’ hands and minds. Wireless devices and services are enabling an unprecedented intertwinement of human actions and information systems in everyday life. Current IS research has so far paid scant attention to studying technologies which transcends the organizational domain. Little emphasis has also been provided beyond the absolute point of acceptance and adoption of artifacts. Nevertheless, many new wireless services transcend traditional use spheres. With this emerges the strong need to follow the shaping of user engagements with new mobile data services. This is the key phenomenon of interest in this dissertation.