Abstract
Digital transformation (DT) and the growing use of new digital technologies impact business environments, and organizations as a whole, allowing new business model creation and ways of doing business by rearranging processes, tasks and overall strategy to create value in organizations and remain competitive (Verhoef et al., 2019; Vuori et al., 2019). Implementation of new digital technologies in organizations enable connectivity and thus flexibility for individuals to take work activities outside of office locations and collaborate across functions. Digital technologies e.g., digital devices, online platforms, cloud services and analytic tools, facilitate quicker and easier information exchange between individuals, organizations and governments without the restrictions in location and time. As a consequence, individuals can choose when and where to carry out their work tasks, and therefore achieve increased independence (Dittes et al., 2019; Kelliher & Anderson, 2010), while concurrently ensuring fast and efficient knowledge flow across the organization. Digital technology enables novel forms of dispersed and virtual work where both time, geography, organizational boundaries and culture create a distance to co-workers and colleagues (Fisher & Fisher, 2001; Jimenez et al., 2017; Martins et al., 2004; Taras et al., 2019).
| Originalsprog | Engelsk |
|---|---|
| Publikationsdato | 2020 |
| Antal sider | 4 |
| Status | Udgivet - 2020 |
| Udgivet eksternt | Ja |
| Begivenhed | Artificial Intelligence and Robotics in Service Interactions - University of Zaragoza, Zaragoza, Spanien Varighed: 3 sep. 2020 → 4 sep. 2020 https://airsi.es/2020-welcome/ |
Konference
| Konference | Artificial Intelligence and Robotics in Service Interactions |
|---|---|
| Lokation | University of Zaragoza |
| Land/Område | Spanien |
| By | Zaragoza |
| Periode | 03/09/2020 → 04/09/2020 |
| Internetadresse |
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