Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study

Alan Pilkington; Jawwad Raja; Juliana Hsuan; Thomas Frandsen

Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study

Alan Pilkington, Jawwad Raja, Juliana Hsuan, Thomas Frandsen

Institut for Produktion og Erhvervsøkonomi

University of Westminster

Publikation: Konferencebidrag › Paper › Forskning

Abstract

For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation

Originalsprog	Engelsk
Publikationsdato	2017
Antal sider	5
Status	Udgivet - 2017
Begivenhed	2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) - Singapore, Singapore Varighed: 10 dec. 2017 → 13 dec. 2017 http://www.ieem.org/public.asp?page=home.htm

Konference

Konference	2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
Land/Område	Singapore
By	Singapore
Periode	10/12/2017 → 13/12/2017
Internetadresse	http://www.ieem.org/public.asp?page=home.htm

Handle.net

Persistent link

Citationsformater

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title = "Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study",

abstract = "For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation. ",

author = "Alan Pilkington and Jawwad Raja and Juliana Hsuan and Thomas Frandsen",

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TY - CONF

T1 - Locating Servitization within the Wider Services Communities

T2 - 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

AU - Pilkington, Alan

AU - Raja, Jawwad

AU - Hsuan, Juliana

AU - Frandsen, Thomas

PY - 2017

Y1 - 2017

N2 - For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.

AB - For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.

M3 - Paper

Y2 - 10 December 2017 through 13 December 2017

ER -